Head Of Sales Operations
CurrentI’m helping RepairDesk with scaling sales teams, optimization of CRM and other sales automation tools, establishment of more efficient processes, and enhancement of the performance of our sales teams- Ensuring sales efforts are aligned with business objectives and monitoring effectiveness- Leading sales training initiatives, overseeing the planning and management for roles, responsibilities, values, and rules of engagement in the sales department- Providing broad operational day-to-day support with ownership of the CRM (Salesforce) and implementing, and managing sales automation tools- Driving sales growth strategies and ensuring that they are adopted in all levels of the department- Scaling Inbound, Outbound & Expansion sales teams to meet ambitious sales targets- Training & coaching sales teams to adopt proven sales methodologies to crush their quotas- Playing a servant-leader role to mentor key sales personnel, assisting in the execution of their duties, and ensuring constant improvement in their professional skills- Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the leadership- Partnering with Sales and Marketing teams to refine lead qualification process, analyse campaign performance, produce reports and dashboards
