Dedicated to identifying customer needs and delivering effective solutions to all problems. Proven ability to establish and maintain excellent communication and relationships with patients. Excellent time management skills combined with a superior knowledge of the customer service industry. Committed to utilising my skills to help others, while working towards the mission of a company. A strong leader who works well under pressure, and exudes positivity.Trilingual, hardworking, and ready to join my next team.
Medicatrust-Health Care Company
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Patient Relations CoordinatorMedicatrust-Health Care Company Nov 2017 - PresentAntalya, Turkey• Drawing up a database and reporting of clients• Drawing up a schedule for receiving foreign clients• Organisation of medical research and consultations• Preparation of a complete package of documents• Interaction with various medical and laboratory centers• Communication and consultation of clients• Payments and billing matters• Budget creation and further forecasting, correction• Organisation of the reception, including transfer and accommodation• Accompanying research and consultations• Documentation translation (Eng. Rus. Azer)• Interpreting (Eng. Rus. Azer)• New medical providers sourcing• Working with insurance companies (including international ones)• Financial records control.• Development of guidelines for clinic administrators• Systematisation of work of coordinators• Settlement and resolution of conflict situations
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Haematologist DoctorThalassemia Centre ,Department Of Bone Marrow Transplantation 2007 - 2016Baku• Coordination of patients who are abroad with the attending physician.• Primary examination.• Translation of documents into Turkish (from English, Russian and Azeri)• Discussion with the attending physician about the patient's next steps. Appointment of treatment and determination of the amount for treatment.• If the patient's arrival is necessary, full organisation of his arrival, including accommodation and transfer.• In the case of patients who need bone marrow transplantation, full preparation and organisation before the operation: search for a donor, contact with a donor stem cell bank (abroad America, Germany, etc.), selection of a donor, followed by communication with the donor himself and selection dates of transplantation, preoperative payments to the bank of donor cells, organisation of the patient's arrival for a period of at least 6 months• Organisation of treatment and reception of patients of any type of oncohematological diseases.• Organ transplantation: liver, kidneys.
Hamida Garayeva Education Details
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Akdeniz University Faculty Of Medicine Department Of Paediatric Haematology -
Institute Of Hematology, BakuHematology-Oncology Residency Program -
Azerbaijan State Medical University, BakuBachelor'S Degree
Frequently Asked Questions about Hamida Garayeva
What company does Hamida Garayeva work for?
Hamida Garayeva works for Medicatrust-Health Care Company
What is Hamida Garayeva's role at the current company?
Hamida Garayeva's current role is Patient Relations Coordinator at MedicaTrust-Health Care Company.
What schools did Hamida Garayeva attend?
Hamida Garayeva attended Akdeniz University Faculty Of Medicine Department Of Paediatric Haematology, Institute Of Hematology, Baku, Azerbaijan State Medical University, Baku.
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