Hamida Khatoon Email & Phone Number

Skilled engineer with 2 years of industry experience working with tcs for 2 of the biggest retail chain client in the world. I was responsible for collecting, organizing, interpreting, and disseminating various types of analytics. Possess in-depth knowledge of database types; research methodologies; retail domain, data manipulation, and visualization. Energetic presenter and confident communicator with the ability to circulate information in a way that is clear, efficient, and beneficial for end-users. Worked on different analytics and maintaince Projects for various big Clients which has helped them to increase their sales by 18% and also help them perform various customer and supply management analytics.

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  System Engineer

  Tata Consultancy Services

  Jan 2022 - Present - Kolkata, West Bengal, India

  Project : Kingfisher Retail Outlet - UK• Analysed sales and customer purchase data to develop key performance metrics such as conversion rate, average transaction value, and customer lifetime value (CLTV).Result: Provided actionable insights that led to a 12% increase in conversion rates and a 10% boost in repeat purchases over six months• Collaborated with the inventory management team to optimize stock levels across multiple retail locations.Result: Implemented data-driven stock replenishment strategies, reducing stockouts by 18% and lowering excess inventory by 12%, which contributed to a 7% reduction in holding costs.• Conducted market basket analysis to understand customer buying patterns and optimize product placement and promotions.Result: Insights led to a 20% increase in cross-selling opportunities and a 15% rise in average order value (AOV). • Proficiently utilized SQL, Python, Tableau, and Excel for data extraction, manipulation, and visualization.Result: Streamlined reporting processes, reducing time spent on data analysis by 25% and enabling faster decision-making for management.

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  Aliah University

  Computer Science And Engineering