A highly skilled Dynamics 365 Delivery Lead & Solution Architect with 17+ years of experience in leading & managing end-to-end Dynamics 365 implementation projects across various industries & regions. Proven track record of successful delivery of complex solutions on time & within budget. Strong leadership, project management, and technical expertise in Dynamics 365 across multiple modules & versions.Practice Management------------------------- Gross margins & contribution margin improvement- Yearly Budgeting & monthly forecasting- Profitability & revenue analysis- Resource hiring- Managing T&M and Fixed Bids projects- Contract negotiating & managing strategic partnerships & alliancesAs Service Delivery Lead---------------------------- Managed 80+ resources team, disbursed in multiple regions.- Project plans management, monitored project progress, and managed risks and issues to ensure timely delivery.- Conducted regular project status meetings with all stakeholders to provide updates on project progress, addressing concerns, and managing expectations.- Managed relationships with vendors/partners, ensuring seamless integration of third-party applications with D365 solutions.- Provided post-implementation support through consulting & business continuity teams to ensure smooth adoption of D365 solutions.- Led post-implementation reviews and lessons learned sessions to identify improvement areas and implement the learnings in future projects.- Established consulting business in UAE & worked with sales team to increase the portfolio around core business strengths.- Retired unprofitable accounts.As Solution Architect------------------------ Led functional, support & infra/cloud teams and worked closely with clients to understand business requirements, analyzed their existing systems, and formulated strategies to design & implement optimal solutions.- Collaborate with on-shore & off-shore cross-functional teams to analyse requirements to develop & deliver high-quality solutions.- Provide technical leadership in configuration, customization & integration of D365 F&O modules.- Conduct workshops & training sessions to educate users on D365 functionalities.- Perform system audits to identify improvement areas & implement enhancements to optimize system performance & security.- Stay up to date with latest trends in D365 ecosystem and provide recommendations for incorporating new features into client solutions.- Participated in pre-sales activities, preparation of SOW, proposals, costing & contract drafting.