Developing and executing IT strategies to align technology with business goals.Leading IT teams in system design, development, implementation, and maintenance.Ensuring cybersecurity measures and data protection policies are in place.Managing IT budgets, vendor relationships, and contracts.Providing guidance on technology investments and innovations.Collaborating with senior management to drive digital transformation and improve operational efficiency.Monitoring IT performance and compliance with industry standards and regulations.Leading IT projects and initiatives to support business growth and competitiveness

● Consulting with IT managers and other departments as required.● Providing IT assistance to staff and customers.● Training end-users on hardware functionality and software programs.● Resolving logged errors in a timely manner.● Monitoring hardware, software, and system performance metrics.● Updating computer software. as well as upgrading hardware and systems.● Maintaining databases and ensuring system security.● Documenting processes and performing diagnostic tests.● Keeping track of technological advancements and trends in IT support.

● Monitoring and maintaining networks and servers.● Upgrading, installing and configuring new hardware and software to meetcompany objectives.● Implementing security protocols and procedures to prevent potentialthreats.● Creating user accounts and performing access control.● Performing diagnostic tests and debugging procedures to optimizecomputer systems.● Documenting processes, as well as backing up and archiving data.● Developing data retrieval and recovery procedures.● Designing and implementing efficient end-user feedback and errorreporting systems.● Supervising and mentoring IT department employees, as well as providingIT support.● Keeping up to date with advancements and best practices in ITadministration.