SDA Building Services Inc.Operations Manager Dec 2007 to present• Oversaw budget & Financial plans• Payroll Administration• Responsible for customer relations • Manage staff of 200 employees at 40 locations across the GTA• In charge of ordering products and cleaning supplies• Hiring and developing personnel • Administrative disciplinary action• Created ideas to generate new revenue• Ensure that all janitorial operations (cleaning, floor care, etc.) are being performed to clients specifications and quality levels• Elaborated proposals for new clients• Recruiting, Hiring, Training, & Performance Management• Daily company functions• Purchased new equipment to effectively stay under budget and cut labor costs• Training staff on new equipment and procedures• Negotiated equipment purchases and rebates

Hallmark Housekeeping Inc.Assistant Operations Manager/ Road Supervisor Sep 2001- Dec 2007• Oversee 180 + employees at 34 locations across the GTA• Prepare monthly Work Orders and purchase order for company• Ordered supplies for each respective location and handle management issues• Prepared quotations for according to customer requirements• Coordinated with payroll to ensure employee timesheets were correct• Coordinated with accounts Payable to ensure Work Orders were Invoiced correctly• Ensured Health & Safety Standards were enforced correctly at each location and a safe workplace maintained • Managed customers complaints and resolve the issues• On call 24 hours a day for both day and night staff in case of emergencies• Inspections of all located buildings• Payroll Administration• Health and Safety meetings with staff • WHMMIS training

• Planning programming and overall control of administrative sales operations, imports/exports and logistics at the Araucaria – Brazil location. • Ensure accuracy of both internal and foreign data through the analysis of orders from clients.• Organize and present the Master Production Schedule indicating consumption needs, sales by market, update sales forecasts every tree months using the BPCS System. • Ensure accuracy of raw material stocks/ finished products stocks using cyclic auditing through identification, analysis and correction of discrepancies found.• Control items and volume of scrap through statistical data.• Ensure that all Import/Export and domestic market documentation are proper, and that all legal requirements for the respective activities are observed.• Go-between Company and Clients through open and effective communication.• Control of production/sales and timely delivery of products to Clients.Make contacts and evaluate quotes for the purchase of merchandise; classification of merchandise; negotiate and hire transportation companies; Deal with insurance companies; Currency exchange; Lines of credit; monthly balancing of sheets for the BEFIEX program; Imports under special regimen such as temporary admission of machines and equipment; Importation of used equipment.Compilation of quotes for clients in the Latin American Market; Sales and confirmation of deliveries; Step by step overseeing of the production process in conjunction with the production management; Preparation of all Export documentation including registration of export, certificates of origin, withdrawals, packing list, analysis of letters of credit; Preparation of merchandise for Export; Freight haul planning; Hiring of and coordination of transport; Customs; Quotations and closings of ACC; Paper work for importers banks; Proof of export according to the Drawback Concessory Act; Elaboration of export charts for finance departments; Analysis of monthly results.