Hamish Cleland Email & Phone Number

Auckland, New Zealand

- Act as the primary contact point for user inquiries, issues, and requests related to our cloud infrastructure and services.- Provide timely and effective technical support via various channels, including email, phone, and remote assistance tools.- Diagnose and resolve hardware, software, and connectivity issues, escalating complex problems to senior.

Glenavy, Canterbury, New Zealand

• Worked to establish a new micronutrient testing laboratory and the validation of test methods including assisting on the submission of validation reports as part of IANZ validation.
• Wrote many SOPs for analytical test methods that have been audited and are now in use.
• Managed data analysis spreadsheets containing hundreds of data points to supplement validation reports.
• Played a significant role in H&S documentation and ensuring that lab chemical usage was in accordance with… Show more Worked to establish a new micronutrient testing laboratory and the validation of test methods.
• Played a significant role in H&S documentation and ensuring that lab chemical usage was in accordance with government regulations.
• Successfully operated as part of a diverse team.

Christchurch, Canterbury, New Zealand

• Solely responsible for quality control of all outgoing products daily for one of New Zealand’s largest home and garden products companies.
• Operating as part of the R&D team, assisting with development of new formulations and modifications of existing methods for optimal efficiency and cost.
• Extensive role in the implementation and uptake of the companies ISO 9001 based quality management system. This included the writing and implementation of SOPs in all areas of the company… Show more
• Extensive role in the implementation and uptake of the companies ISO 9001 based quality management system. This included the writing and implementation of SOPs in all areas of the company including production.
• Extensive method development work of a wide variety of pesticides and herbicides. This included the improvement of pre-existing methods as well as additional analysis procedures for newly introduced chemicals.
• Also responsible for upkeep of day-to-day lab operation e.g. supplies and consumables. Show less

Graduate Diploma In Information Technology (Programming), Information Technology

Master'S Degree, Biochemistry