Hamish Caulfield Email & Phone Number

Brisbane, Qld, Au

Brisbane, Queensland, Australia

Accountabilities: . Manage property enquies . Buyer management. Run open homes . Open home callbacks to identifiy interest and generate new business

Brisbane, Queensland, Australia

Accountabilities: . Maintains a thorough understanding of RACQ policies, procedures, systems and products for assistance, insurance and general banking teller services to ensure compliant and confidence when assisting members. . Effective communication with members to determine, understanand and deliver on member needs. Creating an honest, open and engaging environment where members feel comfortable in sharing. . Handle member complaints or enquiries and escalate when… Show more Accountabilities: . Maintains a thorough understanding of RACQ policies, procedures, systems and products for assistance, insurance and general banking teller services to ensure compliant and confidence when assisting members. . Effective communication with members to determine, understanand and deliver on member needs. Creating an honest, open and engaging environment where members feel comfortable in sharing. . Handle member complaints or enquiries and escalate when required. Show less

Brisbane, Queensland, Australia

Accountabilities: • Dispatch member assistance calls to Contracted Service Provider (CSP) according to guidelines.• Work collaboratively with colleagues and management team to fulfill member requests.• Provide thorough membership knowledge and entitlements when required. • Identify and report risks as encountered, and apply controls as required in policy, procedures or directions.• Conference call with emergency service and various departments in emergency… Show more Accountabilities: • Dispatch member assistance calls to Contracted Service Provider (CSP) according to guidelines.• Work collaboratively with colleagues and management team to fulfill member requests.• Provide thorough membership knowledge and entitlements when required. • Identify and report risks as encountered, and apply controls as required in policy, procedures or directions.• Conference call with emergency service and various departments in emergency situations (child locked in vehicle, vehicle broken down blocking highway traffic). • Identify and fulfil compliance obligations, and report breaches as encountered. • Ensure all calls are answered and processed within Contact Centre benchmark. Show less

Brisbane, Australia

Accountabilities:• Regular security and theft prevention. • Provide customer service throughout entire store departments. • Manager front ACOS self service machines ensuring a positive final customer experience. • Communicate with relevant departments to fulfil member orders, stock take and security.

Real Estate Sales Registration, Real Estate

Bachelor'S Degree, Journalism

Completed part-time studies in journalism

Bachelor Of Creative Industries, Cinematography And Film/Video Production

Completed full-time studies. Coursework included: negotiation, emotional intelligence, compromise, working as an effective team member.

Certificate Iii Hospitality, 5 & 6 Star Luxury Properties

The International Hospitality Service Program is an exclusive program designed to develop frontline food and beverage service skills.