Hamish Mcnicol Email & Phone Number

Hong Kong

Hong Kong SAR

I have the privilege of leading the dynamic tcc sales and marketing teams that cover the fast moving retail markets in Asia. Here at tcc, we help the world’s largest retailers grow market share and top line revenue through innovative campaigns that reward customers for shopping, scanning and spending more.

Hong Kong SAR

- Developed strategy that doubled revenue in 3 years to ~20m USD while improving NPS and profitability.- Rebuilt and rehired sales and pre-sales team that lacked strategy, discipline, and governance. Hired, coached, and produced several global presidents club winners.- Implemented rigorous sales processes including territory planning, account planning.

Hong Kong SAR

- Owned and executed global strategy of NCR’s largest global account in Asia 16,000+ stores 27 markets, 7 brands. Led a team of 30+ professional services (Asia, India, Israel) and 7 global account managers (Asia / Europe).- Doubled the managed service committed revenue and team size over 2 years.- Rebuilt global engagement strategy and global team.

Hong Kong

- Developed and executed a ~40m USD portfolio of regional customer experience programs.- Worked with business sponsors to develop business cases, secure funding and project resources, manage delivery execution and stakeholder reporting including board level steering committees. Delivery Portfolio Included;- Contact Centre Transformation - dual role as.

Hong Kong

- APAC lead of Insurance industry go-to-market.- Rebuilt C-level customer relationships and developed multi-year strategic deals with global brands.- Won record breaking transformation at Life Insurance company (+15m USD managed services deal).- Transformed Avaya’s engagement from partner-led to direct, including product, services, and managed services..

Managed consolidation of Business Objects acquisition into SAP, including 50 staff retrenchment and hiring country leaders in China and Korea.Rebuilt go-to-market and managed solution team execution against revenue targets. 30% YOY growth in 2008 to 18m USD. 30% YOY growth and market leadership with 26m USD in 2010.

Led FSI and top accounts go-to-market strategy and sales team. Launched SAP for Insurance in Hong Kong and developed partners, including IBM, SWIFT, Capgemini.Lead winning bid for largest HK Government deal

Hong Kong SAR

Global Account Manager - Networking- APAC Lead on top FSI accounts.- Developed MPLS and managed service deals across entire portfolio.- Consistently exceeded New Business Targets (2007 ~ 15m USD, 310%). Presidents Club Winner.- Sold record breaking private cloud deal to large global bank (BOA). Business Development - Conferencing- First sales job. Led new.