Hamish Rumbold Email and Phone Number
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An experienced leader and non executive director. Track record in building high performing teams, strategy, and tech to transform the customer experience and drive commercial growth.A passionate Kiwi who has lived and worked in UK, India, South America, and New Zealand. Specialist knowledge in customer and user experience management, data, technology, and commercial leadership across multiple sectors - aviation, retail banking, retail, FMCG, automotive, telecommunications.NZ CIO of the year 2024.
House Of Travel
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Independent Non Executive DirectorHouse Of Travel Aug 2024 - PresentChristchurch, Canterbury, Nz
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Board AdvisorLivestock Improvement Corporation (Lic) Sep 2024 - PresentNewstead, Waikato, Nz -
Member - Idap SteercoNz Super Fund Aug 2024 - PresentAuckland, Nz -
AdvisorConstantinople Aug 2024 - PresentSydney, Nsw, Au -
ChampionTech For Good New Zealand Aug 2018 - Present -
Chief Digital & Technology OfficerKiwibank Jul 2019 - Jul 2024Wellington, Wellington Region, NzDigital, engineering, Cx/ux research and design, transformation -
Ministerial Cyber Security Advisory Committee MemberDepartment Of The Prime Minister And Cabinet, New Zealand Dec 2021 - Oct 2022Wellington, Nz -
Non Executive DirectorFresho Sep 2017 - Aug 2021Melbourne, Victoria, Auwww.fresho.co.nz -
Independent Non Executive Director Fidelity LifeFidelity Life Assurance Company Limited Aug 2018 - Jul 2021Auckland, Auk, Nz -
Chief ExecutiveClearpoint Nov 2017 - Jun 2019Auckland, Auckland, NzClearPoint is a digital experience & engineering company who transforms the customer experience, and its client's businesses, with tech.We help businesses navigate and engineer the digital future using world leading practices, data, and the most modern tech. -
Ggm Digital - Customer Products & Digital RetailingAir New Zealand Aug 2015 - Oct 2017Auckland, Nz- Global leadership - IT/ Technology - Digital Product Management / CX/ UX- Digital sales and marketing (digital retailing)Global leadership of Air New Zealand’s digital customer products (customer experience and distribution/sales), digital marketing capability, and customer (B2C & B2B) facing technology including:www.airnz; Air NZ Native App; Artificial intelligence (AI) Oscar the BOT; Inflight entertainment platform; inflight Wi-Fi / connectivity; corporate online booking tools; check in, Airband, disrupt management, omni channel digital retailing, digital marketing & customer interaction; programmatic marketing; SEO; SEM. -
General Manager, Customer ValueAir New Zealand Oct 2012 - Sep 2015Auckland, Nz- Leadership - CX - CRM- P&L management $300+m- Commercial - IT/ Technology - full stack crm platform; martech and data analyticsLeadership of Air New Zealand’s frequent flyer business, customer analytics & digital marketing. Responsible for maximizing CX, engagement and lifetime value of the customer for Air New Zealand; building world a class data and digital marketing capability - people and technology; & sustainably growing & diversify revenue - doubling profit contribution within 5 years.
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Non Executive Director11Ants Analytics Group Limited Apr 2015 - Sep 2017Auckland Central, Auckland, Nz11Ants Analytics was born out of Waikato University research and was founded and developed by WaikatoLink, the University’s commercial arm.11Ants has developed an innovative cloud-based retail analytics platform and intelligence product. The solution allows retailers such as supermarkets, fuel retailers, home improvement, fashion, pharmacies and department stores to obtain actionable insights from their raw transactional and customer data in order to understand their customers better and create deeper customer relationships. -
Vice President Y Gerente General South AmericaAimia Inc Apr 2008 - Oct 2012Toronto, Ontario, CaEstablished Aimia South America -
International Development DirectorAimia Inc Aug 2003 - Apr 2008Toronto, Ontario, CaDigital, digital and direct Marketing, Data Analytics, and CRMIndia, Australasia, Sth America, Europe
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Customer Experience / Engagement ConsultantCountdown Supermarkets Mar 2003 - Jun 2004Auckland, NzRetail Marketing New Product DevelopmentBrand and Product LaunchCRM technology launched OnecardCampaign awarded two Effies -
Account DirectorGop Mar 2000 - Mar 2003Data, CRM and digital marketing, loyalty, customer engagement agency
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Trade MarketingLion Co 1998 - 2000Sydney, Nsw, Au
Hamish Rumbold Skills
Hamish Rumbold Education Details
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The University Of AucklandBachelor'S Degree -
Auckland Grammar School
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Mcgill UniversityExecutive Leadership
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Stanford UniversityHuman Centered Design (D.School Executive Coaching)
Frequently Asked Questions about Hamish Rumbold
What company does Hamish Rumbold work for?
Hamish Rumbold works for House Of Travel
What is Hamish Rumbold's role at the current company?
Hamish Rumbold's current role is Non Executive Director - MAICD | Executive - Customer, Technology, Data (AI) | Tech For Good NZ | NZ CIO of the year 2024.
What is Hamish Rumbold's email address?
Hamish Rumbold's email address is h.****@****y.co.uk
What is Hamish Rumbold's direct phone number?
Hamish Rumbold's direct phone number is +64933*****
What schools did Hamish Rumbold attend?
Hamish Rumbold attended The University Of Auckland, Auckland Grammar School, Mcgill University, Stanford University.
What skills is Hamish Rumbold known for?
Hamish Rumbold has skills like Business Strategy, Loyalty Programs, Strategy, Crm, Marketing Strategy, Start Ups, Management, Loyalty Marketing, Leadership, Direct Marketing, Marketing, Retail.
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