Record Partners works with Australian public & private hospitals to reduce risk, improve staff and patient experiences, and limit ongoing storage costs by digitising paper patient records.

Product Partners is a dedicated consultancy and agency designed to help startup and scale-up tech businesses identify and capitalise on market, user, technology and media opportunities.From getting in the AFR to being on your ideal target customer’s radar or defining your pricing model, Product Partners fills a major gap in the Australian tech scene, bringing commercial experience and know-how and combining it with deep product understanding to translate your business’s awareness and growth goals into tangible outcomes.

Conveya is a career & skill management platform for HR professionals that drives engagement and delivers insights that make preparing employees in the early years of their career easier, quicker, and more effective.

Product Achievements• Managed the strategic evolution and refinement of the product roadmap, including driving the preparation of financial models and preparing a Product Vision that identified a path from contract signing to a living contract platform for properties.• Facilitated commercial partnerships & Account Management of key industry clients.• Conducted product research and development across 4 product lines, including business process analysis, solution design, requirements gathering & working with the development team to deliver using an agile methodology.Marketing Achievements• Drove 100% conversion of target transactional clients into subscribers (1000+ agencies) within 2 weeks of launching Hutly's VicForms contract preparation and signing platform into Victoria.• Increased product market share of the Hutly One Touch technology in Queensland by 5% within 5 months using a combination of promotion and product improvement.• Planned and delivered marketing surrounding key releases, including product launches.

Product Achievements• Managed release definition, objectives, roadmap planning & Horizon 1 execution in collaboration with Delivery team.

Wyatt Media was my strategic and creative marketing firm for professional services, B2B and B2C businesses. Clients ranged from technology companies to law firms, health services, property developers, beer brands, and hotel/motel operators.• Developed and executed marketing strategies based on in-field research and commercial goals.• Delivered media planning and creative services including copywriting, web sites, customer experience improvement and brand assets.• Managed ongoing projects and relationships with 15 clients spanning small professional services, consumer businesses (beer & hospitality), to large technology companies.• 6-month secondment as COO/CMO for Commercial and Consumer mortgage broking business (www.growthpointcapital.com.au) to introduce automated customer journey featuring scalable back-office data processing in the Philippines.

Product Achievements• Managed strategy, discovery, and delivery of 6+ desktop and browser-based technology families to a global B2G customer base with over 30,000 implementations worldwide.• Managed marketing and product improvement initiatives with key technology partners in the USA and Australia, including sister company Auscript.• Managed a team of ~30 developers, designers, UX researchers and business analysts.• Prepared R&D grant submissions.• Identified, socialised, and implemented business process improvements for clients and business partners to increase efficiency, decrease risk, and save money.• Conducted product planning with CEO, senior executives, and key industry partners/stakeholders to ensure alignment.Marketing Achievements• Grew global market share by ~12% through a combination of successful tender bids, product innovation and commercial pricing

Product Achievements• Relocated to and established a technology company in the USA (Williamsburg, Virginia)• Prepared R&D grant submissions• Presented to and prepared process and technology solutions for government clients• Partnered with sister company Auscript to advance client utilisation of their services using digital technology, as well as streamline service delivery using business process re-engineering• Managed the design, development, and ongoing improvement of Court.fm, the successor to the Family Court Audio Portal. Court.fm was an evolution in the product that took the court recording streaming service from a bespoke, hosted-server single tenant application to a cloud-based, scalable multi- tenant application accessible from any device• Managed the design, development and ongoing improvement of Auscript's Cortex production workflow management tool used by the 300+ person Auscript business to securely produce transcripts in real-time from anywhere in Australia• Managed the ongoing improvement of Transcript Express• Managed the design, development, and ongoing improvement of Auscript's MyAuscript client self-service portal, which replaced Auscript Online. The new service allowed law firms and courts to place transcript orders and pay invoices online from any device• Managed the design, development, and ongoing improvement of Live Copy file transfer technology. The technologies developed contributed to the company being merged into For The Record.

Product Achievements• Delivered ongoing software product management, development, and process improvement across the Auscript Online, Transcript Express and Family Court Audio Portal products and formalised the file-moving tool into the commercial LiveCopy product.• Conducted market research in the USA to investigate the opportunities for commercialising Auscript's in-house technology in the USA.Marketing Achievements• Managed the marketing strategy and activities of the Auscript business.• Managed, coordinated, and contributed to tender responses.

Junior stock hand (jackaroo) on ‘Walhallow’, a 10,000 square kilometre cattle station on the Northern Territory’s Barkly Tableland.

Product Achievements • Managed the design, development, testing, and ongoing improvement of Auscript's Auscript Online, the company's first online ordering portal to allow law firms and courts to place transcript orders online from their PC.• Managed the design, development, testing, and delivery of an in-house live file distribution tool for the FTR recording technology.• Managed the design, development, testing, and delivery of Transcript Express, a secure browser-based audio upload and transcription service for insurance investigators.Marketing Achievements• Established and optimised Client Service business unit and function to increase customer satisfaction and revenue.