Hamit Topaloglu Email & Phone Number

İstanbul, İstanbul, Tr

İstanbul Province

Istanbul, Turkey

Afyonkarahisar, Turkey

Pre-Opening General ManagerAkrones Hotel, AfyonApril 2016 – July 2017Akrones Hotel is, 317 Rooms including, 1 Presidential Suit, 2 Sultan Suits, 8 Honeymoon Suits, 14 Corner Suits and 216 Deluxe Rooms. 1 All Day dining Room with 700 seats, 1 Steakhouse with 120 seats, Game Room, Kids Club, Bowling, Cinema, Bar with 70 seats, Patisserie with 60 seats, Shisha Lounge with 40 seats, Lobby Terrace with 280 seatsConvention Center includes, 1 Ball Room with 1800 seats for sit down dinner, 8 meeting rooms with 550 seats.SPA is 16000 square meter, includes, 28 indoor and outdoor pools in total, salt therapy room, Turkish Hamam, fitness center, mini qua park for kids, 17 message rooms, 7 private mini SPAs (including a thermal pool, sauna, steam bath, Turkish Hamam, relaxation area)Pre-Opening period has been completed in scheduled time in 01 December 2016 and Pre-Opening Budget target has been achieved as planned. Pre-Opening Office organized and marketing has started immediately. Brand Standards & The Procedures have been prepared with Management Team, Training plan prepared accordingly. 370 team members have been hired and trained in 3 months.The Marketing Plan prepared and the pricing strategy has been set, Hotel Concept, F&B Concept, Kids Concept have been prepared. FF&E, OS&E and all need to open and run the smoothly has been bought, fixed and storedHotel has been Opened on 1st December 2017 with 80% OCC, Successful NYE Operation has been done with 100% OCC. 1st Month OCC was 65% and 1st three months OCC was 60%.Gourmet Shop, Mini Market, The Akrones Art Gallery by RC, Gift Shop and SPA Shop have been opened and all are in operation under Hotel Management.

İstanbul, Türkiye

Co-ordinate and maximize the two hotel’s physical and Human Resources, achieving optimum standards of service and value to hotel guests within profit objectives and in a manner consistent with the company’s philosophy and policies.Dedeman Istanbul, 325 Rooms including 1 Presidential Suit, and 60 Executive Rooms, 24 Suits. 1 All day Restaurant, 1 Roof Restaurant & Bar, 2 Ball Rooms with 850 seats in totalPark Dedeman Levent, 232 Rooms including 8 Corner SuitRecord of Guest Satisfaction Survey results for two years has been achieved for 5 months back to back during my duty in 8 months. Payroll expenses has been decreased by 10% Vs to 2015 same period. The reason I have decided to look for another opportunities and accept the offer from Akrones Hotel, Thermal SPA & Convention Center was, Dedeman Hotels CEO decided to downsize the Head Office and Run the Dedeman Hotels Company from Dedeman Istanbul and Run the Dedeman Istanbul at the same time.

Quba, Baku, Azerbaijan

General Manager (Opening)Rixos Quba Azerbaijan is a Mountain & Golf Resort 5 Star Deluxe Hotel and consist of 212 Delux Rooms, 26 Superior Villas, 1 Steak House Restaurant, 1 Seafood Restaurant, One all day Dining Restaurant Open for Breakfast, Lunch and Dinner, 1 Night Club, 3 Bars and a Cigar Lounge and 18 holes Golf Course. Each Villas is with 5 bed rooms, including Butler and Driver rooms, kitchen, mini restaurant, Sauna, Turkish Bath, Massage Room, Relax room and a sitting room. All HODs and Staff have been hired as per Pre-Opening schedule in time and a professional Rixos Academy has been created to train all staff. 2 months training program have been completed following with Train the trainers Course. Certificates have been disrupted to all staff according to their success at the last examination. Total 90 staff have been sent to other Rixos Hotels around the World for Cross Exposure. The Grand Opening has been done with Popular Turkish singer Tarkan for 1500 people following with Pre-Opening Period. Pre-Opening Budget successfully managed and completed by %30 better than the Pre-Opening Budget.However the Hotel has closed after Grand Opening party due to licensing and completes the jobs in snagging lists.The Hotel has been opened on 25 July 2914 with the Event of European Challenge Golf Tournament with 100% Occupancy. The Hotel is in Full Operation for the time being with 80% - 90% OCC for Guest Satisfaction is around %85 based on Guest Satisfaction Survey

Ankara, Türkiye

Rixos Grand Ankara includes 217 rooms, 2Restaurants, Lobby Bar, and very big Banqueting Operations with 4 Ballrooms and 8Meeting roomsBallrooms capacity is, 900, 800, 2 for 400 seats BallroomGOP Ratio has been increased from 19.56% (2010) to 33% (2011) by IncreasingProductivity and effective cost managementHighest increase in Rixos Hotels achieved on Team Member Opinion Survey in 2011 versus 2010RevenueRoom’s revenue has been increased by 11% byLow Rated business acquired to have base business and Increase the volume, andDemand Base Strategy has been implemented accordingly. Occupancy has increased by13% by following the strategy, even though new competitor has entered to the marketin July 2011. (JW Marriott Ankara)F&B Revenue has been increased by 25%, due to increase in volume and ThemeNights at the Restaurant and Seasonal Food PromotionsBanqueting Revenue has been increased by 10% with support of meetings andCongressExpensesGeneral Administration Expenses have been decreased by 6%.Energy cost has been decreased by 27%.Total Payroll and Related Expenses has been decreased by 10%. ProductivityProcedure has been implemented to organize number of staff according to the business volumeand check the results on daily basis and taking actions accordingly. Overtime requestand extra/casual staff request policy has been implemented to call more staff when needed.Food Cost has been decreased by 11%. Beverage Cost has been decreased by 10%. Pre preparation for cocktails has been stopped. Par stocks and pricing structure have been reviewed.Team Members (Staff)Internal Promotions has been done for Potential Team Members instead of hiring from outside.“Working with Targets” procedure has been implanted, and targets have been set for all Head of Departments, Middle management, Supervisors and Key Team Members.

Kayseri, Türkiye

Hilton Kayseri General ManagerHilton Kayseri has 212 rooms, 2 restaurants, 2 bars and meeting facility for 1700 seats in total.900 square meter Health Club with 250 Membership plus Hotel guest. The HealthClub includes an Indoor Pool, Sauna, Steam Bath, and Fitness Centre.Approved Plan by Hilton Board achieved in every year of working period onEBITDA, GOP and revenue level by managing expenses successfully and increasing the revenue.RevenueRevPar has been increased by 30% in first year with support of Occupancy increase by 7.22% and ADR increase by 16.66%.F&B Revenue has been increased by 11% with support of actions in F&B Outlets, like Live Music at the Roof Bar (56% revenue increase), Theme Nights and SeasonalFood Promotions as well as Strong Banqueting (22% revenue increase)ExpensesFood Cost has been decreased by 2.6% with effective cost management.GOP Ratio has been increased from 29.9% to 30.2%1st position in Team Members Satisfaction Survey achieved in Europe in 2008Productivity program has been implanted and “average number of employees” has been decreased by %10We have decided to leave the Hilton Kayseri after spending 6 years in Small City, we have agreed with my wife to move to bigger and busy City Ankara.

İzmir, Türkiye

Between 03 November 2002 and 28 December 2002 Director of F&BSheraton Cesme Hotel has 377 rooms in total; 268 standard, 70 Family rooms, 35 Suites, 1 Presidential Suite, 3 V.I.P Suites.The hotel includes 5 restaurants, 6 bars, 2 outdoor pools, 1 indoor pool, a beach for700 people, 2 tennis courts, a bowling alley and a Spa Centre of 2400 sqm.The meeting capacity is up to 2000 people which includes, a ballroom for 800 people and a multi-function meeting room for 600 people, and 8 meeting rooms.Some activities at the Spa Centre are; Luxury thermal therapy, natural thermal indoor-outdoor pool, steam bath, solarium, Jet shower, Banleo therapy, massage, body care treatments and physiotherapy.GOP ratio has been increased from 36, 88% (in 2003) to 42, 36% (2004 SeptemberYTD) by controlling manning and the expenses, and average room rate has increased from 65, 63 $ (in 2003) to 69,82 $ ( 2004 September YTD ) .Manning expenses to total revenue has been decreased from %20.80 (in 2003) to %17.27 (2004 September YTD) by planning manning according to the business and using staff effectively.Total general expenses per guest has been decreased from 48, 39 $ (in 2003) to 45, 26$ Extra food, beverage and other revenue per guest has been increased from 20,16 $ (in2003) to 21,75 $ Guest Service Delivery has been increased from 61,79 ( in 2003 ) to 75,52 ( in 2004 ) according to LRA inspection results, by implementing Starwood Standards and TrainingI have decided to move back to Hilton Worldwide, as General Manager Position with better package and better career plan.

İzmir, Türkiye

Director of F&B Manager

Adana, Türkiye

Between January 2001 and October 2002F&B ManagerBetween February 2001 and July 2001Asst. F&B Manager (for opening period)Adana Hilton F&B operations includes; Ballroom with 650 dining capacity,Multifunction meeting room with 350 dining capacity and 15 meeting roomsOne main restaurant with 160 dining capacity, open for breakfast, lunch and dinnerItalian restaurant with 60 seating capacity, One main bar with 100 seating capacity and one pool bar with 300 guest capacity (Open for the evenings with live music)We are serving breakfast, snacks and drinks for our executive floor guest at ourClubroomGallery Lounge serves cakes and afternoon tea at the LobbySuccessful opening achievedAdana Hilton F&B department is at 1st position in the “Guest Satisfaction Survey results” between 6 Hilton Hotels in Turkey and at 3rd position between 69 Hilton HotelsI have decided to take the offer from bigger Operation, with 400 Rooms and very bigF&B Operations, and to experience another Worldwide Leading Hotel Company,Starwood Group, Sheraton Cesme.

Adana, Türkiye

For Opening Period

İzmir, Türkiye

Izmir Hilton F&B department includes; One ballroom with 550 seating capacity. One banqueting room with 400 seating capacity. Fine Dining restaurant with 90 seating capacity, Bar with 250 seating capacity, Main restaurant with 150 seating capacity (open for breakfast, lunch dinner), Italian restaurant with 50 seating capacity, Executive Lounge for executive floor guest (breakfast, snacks and drinks)

İzmir, Türkiye

Assistant F&B Manager

İzmir, Türkiye

Head Waiter

İzmir, Türkiye

Fine Dining Restaurant and Bar Manager

İzmir, Türkiye

Captain

İzmir, Türkiye

In charge of Fine Dining Restaurant