Hamlak Haroon Email & Phone Number

Greenbelt, Maryland, United States

● Conduct hazardous materials abatement monitoring in accordance with applicable regulations and guidelines and under the supervision of certified industrial hygienist. ● Plan and conduct investigations to identify and evaluate potential and existing occupational health hazards and the adequacy of control measures. ● Incidental travel to client sites. ● Perform environmental sampling, including air, water, soil and/or sediment sampling for hazardous materials in accordance with applicable protocols. ● Ship media samples to certified laboratories under strict chain-of-custody procedures. ● Respond to and investigate indoor air quality complaints, and coordinate with facility personnel to develop and implement corrective actions. ● Provide technical input to management personnel, supervisors, and co-workers on industrial hygiene matters. ● Maintain field records and data in a clear and concise manner and write work reports.

Qatar

● Maintained security conditions in the airplane cabin, directing and enforcing customers on safetyprocedures, and assisted them during emergency situations (Sick, Disabled, Special Handling).● Involved in planning, staff training, managing flight documentation, and writing reports to variousdepartments.● Compiled customer information prior/during flights and communicated them to crew members to providespecialized services.● Drafted emails to management regarding products and services, and developed suggestions forimprovement. ● Served customers food and beverages as well as dispensed items for comfort and entertainment.● Provided a personalized service to each customer to ensure a smooth and a comfortable flight.● Managed customer complaints, synthesized information from other sources, forwarded them to relevantdepartments, received feedback from them and advised crew members accordingly.

Colombo, Western Province, Sri Lanka

● Arranged appointments with doctors, pharmacists and hospital medical teams.● Made presentations to Doctors, Pediatricians, GP Surgeons, Dermatologists, Medical Officers, andPharmacists.● Managed detailed records of all contacts, reaching and exceeding annual sales targets.● Tracked the latest clinical data supplied by the company and interpreted, presented and discussed this datawith health professionals during presentations.● Introduced healthcare professionals to new products that the company had launched.● Worked with team managers to plan how to approach contacts and created effective business plans formaking sales in a particular area.

Colombo, Western Province, Sri Lanka

● Ensured a consistent and high level of service was provided to all personal banking customers.● Handled customer complaints, balance inquiries and provided accurate information regarding products● Solved and attended to all customer queries using documents, databases and handled administration basedexertion.● Conducted regular analysis on competitor details of other bank products.● Activated and deactivated/suspended debit cards.● Troubleshooting systems handled by the customers.● Monitored ATM and POS foreign transactions to minimize fraud and dispute transactions.● Handled foreign transaction reports of customers.● Prepared reports and MIS on daily product surveillance.