Hamlet Ramirez Email & Phone Number

New York, Ny, Us

New Jersey, United States

* Assist the Conductor in the safe movement of trains by adhering to operating rules/practices.* Perform the following: control a train’s movement while in reverse, manually switch out cars, mechanically inspect rolling stock and rail, assist in checking the train’s air brakes, conduct pre-trip inspections, ensure the train remains on schedule, be alert to wayside signals, communicate via hand signals, and ensure the overall safety of crew and passengers.* Ensure all revenue (cash, tickets, passes) is collected and verified.* Able to function independently using clear and effective verbal communication skills to interact with passengers, crew members, and others jointly responsible for safe and efficient train movements and customer service.* Responsible for working in either a passenger or non-passenger operation (including yard duty and work trains). * Maintaining an understanding of the Operating Rules and Practices including Physical Characteristics, Safety, Air Brake, Electrical Instructions, Equipment Trouble-Shooting, and Emergency Procedures.* Assist passengers to board and detrain as well as give instruction on travel and connections to and from their destination.* Maintained a well-groomed appearance. Must comply with NJ TRANSIT’s Uniform & Grooming Standards when engaged in performing passenger service.

New York, New York, United States

• Overseeing day to day clinic operations in a high patient volume Multispecialty clinic.• Manage workflow systems, scheduling, and appointment scheduling through 4 different EMR systems, including patient check-in and registration, check – out and discharge.• Attended regular meetings with hospital administrators to discuss clinic operations and policies.• Preparing patient charts and gathering information and documents from patients.• Clerical Work such as answering incoming phone calls, filing, emailing and faxing.• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders• Manage administrative duties and reports, including office budgets, staff schedule and provider schedules.

New York, New York, United States

Oversee daily operations of patient transport and dispatch function as well as all internal and externaltransportation for the hospital.Schedule, coordinate movements, and provides direction for all phases of patient transportMaintain effective interdepartmental, intradepartmental, and other external relationships and communications to foster a service attitude and to cooperatively provide the highest quality health care service.Assure all patient transporters are trained and knowledgeable in patient transportingHire and train patient transportersSchedule and facilitate patient transporter and all staff meetings

Greater New York City Area

In partnership with Senior Leadership, I lead a team of focused sales professionals by motivating and engaging them to meet and exceed their sales goals and customer care metrics. Deliver a clean, organized and fully operational retail experience for all customers and employees.Ensure our sales teams are retaining customers through positive customer relationship building, diffusing customer escalations, utilizing strong listening skills and probing techniques to overcome objections and save/upgrade customers.We utilize strong assessment skills to continually inspect everything from the sales behaviors to the product knowledge. We partner with leadership and senior management on change efforts as needed.Work with their management to provide subject matter expertise on all store functions, as well as the Spectrum Store Customer Experience, our products, review pricing plans, promotions, service features and visual standards, as well as those of our competitors.Proactively identify issues, build action plans and seek opportunities to grow our business and increase customer satisfaction.Consistently meet or exceed operational standards, including store appearance, inventory and appropriate levels of staffing, while minimizing or eliminating losses to the company in their location.Work closely with Senior Leaders to build employee engagement and high performing teams by recruiting, training and retaining the best talent within their span of control.Subject to daily coaching’s and directions to the team via multiple forums; one-on-ones, team huddles and department meetings.Finally create an environment of continuous learning, role playing and development where my employees are able to enhance their skills and maximize their potential and success through coaching.

Greater New York City Area

Greater New York City Area

Answering customers’ questions about specific products/servicesStay knowledgeable of our competitors and provide information to ourclients.Conduct price and feature comparisons to facilitate purchasingTrain and support new team membersMonitor and assist representatives with daily issues and supervisor escalations.

Bronx, Ny

-Provide efficient, courteous customer service in all aspects of product offerings and services.-Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager in regards to local competition.-Maintain strong knowledge of all Company products, accessories, promotions and service features.

New York City, Ny

- Assist the store manager with all aspects of store operations that include selling, customer relations, employee management, stock, visual merchandising, asset protection and training. - Participated in structured management training program, preparing the sales rep for the responsibilities of an assistant manager within a 6-9 month time frame. - Run weekly reports and have 1 on 1 meeting with sales reps to review their progress to over-exceed monthly quota.

New York City, Ny

- Assist the store manager with all aspects of store operations including customer relations, employee management, visual merchandising, asset protection and training. - Participated in training program, preparing sales rep for the responsibilities of an assist. manager within a 6-9 month time frame.