-Translate client requirements into functional specifications for a financial software product, then derive and document test scenarios within these specifications to meet the demands of the wholesale finance industry-Extract, anticipate, organize, and manage business requirements throughout entire Project Lifecycle; translate technical products and features into wireframes and concepts -Coordinate between Product team, Developers, Customer Support team and CRMs to ensure all stakeholders are up-to-date on updates and risks to help identify and solve issues with the end product-Act as a Subject Matter Expert to accommodate changing priorities of live clients and solve current large scale issues; prioritize backlog to drive objectives while achieving efficiency in performance and maintaining quality -Revamp and administer classroom style training to fully online training platform with comprehensive videos and quizzes to significantly cut down training period by over 30% while also making training materials available for other new employees around the world -Lead training sessions with internal and external clients integrate new projects by providing simple explanations to complex problems-Document system enhancements and developments at a product level for future client use; create user guides based on new documentation for internal and external users

-Make recommendations for enhancing product lines and develops strategies for attaining operational objectives -Work cross-functionally with multiple teams to provide data analysis of products carried by mobile retail experts-Allocated inventory efficiently and analyzed merchandise performance as needed

Focused on rebranding website by pushing weekly updates through Hadoop, produced IT solutions by creating customized hardware and software solutions, assisted staff with technical troubleshooting

Updated warehouse management system, maintained customer data to keep updated and secured, troubleshoot all software and hardware in the office

Data entry for over 300 students, forecast monthly lesson plans for mathematics and reading