Hammad Ahmed Email & Phone Number

Irving, Texas, Us

Working for Epsilon as a QA Analyst, I established robust relationships with stakeholders by supporting them in troubleshooting inconsistencies in client-provided data. I proactively work with cross-functional teams in enhancing internal tools while streamlining QA processes to meet the SLAs. I also participate in stand-up meetings and raise concerns to the scrum master to immediately conceptualize and provide solutions. In addition to this, I create and develop quarterly statistics and PowerPoint presentations on analysis for the multidisciplinary management teams. It is also part of my duty to provide constructive insights during hindsight huddles while working with 3rd party vendor software used for reporting purposes.Furthermore, I proficiently facilitate the analysis of Client Tagging Tools to enhance its usability for the Epsilon employees and clients. I train 12 new hires while serving as a subject matter expert for 4 areas, including client portal, Nielsen/Vizu, Automative, and Travel vertical. I also identify issues and delegate tasks to the data warehouse team to prevent outages while exceeding 100% of the deadline expectations. Aside from this, I develop aggregated data from raw client files for analysts to utilize for numerous analyses and for clients to view in reporting. Moreover, I create documentation for the Confluence wiki while streamlining the communication and documentation process for the QA team.

Chicago, Il, Us

During my tenure as a Business & Data Analyst for Fusion Systems and Services, I administrated various QA and UAT Analyst tasks, including maintaining the traceability matrix in Jira, managing test cases using HP ALM, exploratory testing, browser compatibility testing, sanity testing, new feature testing, and regression testing. I provided extensive support for the scrum team by assisting in documenting user stories while reviewing test cases. I also conducted a testability review of functional requirement specifications while executing SQL queries to validate data integrity. Furthermore, I identified problems and raised concerns to the scrum master during stand-up meetings to implement strategic actions. Additionally, I fostered robust relationships with clients by helping them run the use cases written by the company’s business team. I proactively participated during sprint planning meetings to review stories for the upcoming spring and refine backlog defects. I also collaborated with third-party vendor software used for reporting purposes to enhance daily operations and processes.