Supervise the team of Care Executives and Field Operations.Care Center operations i.e. Management and Administration.Manage and execute BTL Activities to enhance the care center sales. Ensure to achieve monthly & yearly Sales targets.Ensure to achieve monthly & yearly Retention targets.Responsible to manage and minimize customers churn.Manage Inventory and financial issues at care center.Ensure to achieve KPI’s benchmark, individual as well as Care Center.Provide… Show more Supervise the team of Care Executives and Field Operations.Care Center operations i.e. Management and Administration.Manage and execute BTL Activities to enhance the care center sales. Ensure to achieve monthly & yearly Sales targets.Ensure to achieve monthly & yearly Retention targets.Responsible to manage and minimize customers churn.Manage Inventory and financial issues at care center.Ensure to achieve KPI’s benchmark, individual as well as Care Center.Provide quality customer care to walk-in customers.Prepare Daily Sales Report and Productivity Report of South Region. Show less

Manage Fuel & Lube supplies for Sindh and Balochistan fuel stations.Coordination with schedulers for smooth supplies on time.Assist Regional Retail and Territory Managers in their daily operations.Credit Management, update territory managers and dealers for recovery; closely monitor credit position of retail sites.Maintain relationship with dealers and site managers ensure maximum cooperation in terms of customer service.Prepare Regional Sales Report.

Branch operations i.e. Management and Administration.Ensure to achieve monthly and yearly sales and revenue targets.Supervise the team of 6 Customer Care Executives.Maintain and develop new business with existing corporate client. Responsible to manage and minimize customers churn.Prepare Sales Report, Churn Analysis, Monthly Care Center performance report as well as individual performance report.

Interact with walk-in customers and provide product knowledge.Ensure to increase daily sales.To provide after sales technical support, maintain good relations with the customer.Identify customer’s requirement and provide the best solution accordingly.Upselling the product to existing customer.