• Senior support and projects implementation specialist• Provide extensive first level technical support to branches, internal business and operational teams for various ADC applications including ATM, Mobile and Internet Banking and ESB.• Working closely with business stakeholders in defining requirements and propose suitable application solutions• Troubleshooting and escalation of issues • Coordinate with local and international vendors for support related queries and new business requirements throughout life cycle.• Coordinate with internal and external development teams for new processes and products• Devise reports using SQL Reporting Services (SSRS) as per business requirements

Hands on experience followed by research based projects in the Department of Communications and Security DepartmentDirected towards Solar Traffic Signals, Solar Blinkers, CCTV System and Traffic Signal Controller

Research based project in the Department of Retail Construction and FacilityFocused on the concept of led canopy lights into petrol stations which was supported by thorough analysis of market vendors

Hands on experience in various sections of Measurement Department which included Remote Monitoring and Data Acquisition, Maintenance, Meter Repair Shop, Customer Care and Billing and TransmissionField trip at Golarchi Gas Facility (United Energy Pakistan) and Pak Cement to enlighten about the various parameters which are involved to run the entire facility