Hammad J Email & Phone Number

Actively involved in meetings with business to develop Business requirement document and technical specification for technical teams both internal and vendor• Manage software development team throughout full SDLC right from initial design to production deployment• Manage changes/modification/development for special projects,Mobile banking, Call center, Smartbanking etc• Carry out quality assessment of data, data reports and the accompanying decisions• Major tools used:… Show more Actively involved in meetings with business to develop Business requirement document and technical specification for technical teams both internal and vendor• Manage software development team throughout full SDLC right from initial design to production deployment• Manage changes/modification/development for special projects,Mobile banking, Call center, Smartbanking etc• Carry out quality assessment of data, data reports and the accompanying decisions• Major tools used: Informatica , IBM InfoSphere. MS Visio, MS Excel, JIRA, HP Service Manager• Major Accomplishments:• Event plus CRM system: Was involved in analysis and development of a large scale CRM system for nearly 300 users, developed initial roadmap and business specifications in an Agile environment, carried out Functional specification, technical Impact analysis and Implementation specifications, and developed complex communication matrix for security and network teams• Call Center Workforce management: Involved in full life cycle, right from BRD to deployment implementation specifications. Arranged onsite training for business, prepared test scripts for business approval, liaise with vendor to make sure deliverables are provided on-time, performed thorough Impact analysis and Implementation Specs for technical team Show less

Conduct end-to-end analysis including data gathering and requirements specification, analysis, risk analysis, and impact analysis• Actively engaged in development of test cases for UAT, both graphical and conventional• ESB Integration: Was involved in modernizing project to interconnect all enterprise application via IBM ESB, Liaise with business and vendor to develop robust enterprise system

Collaborate with all stakeholders to understand their business needs, create user stories and liaise with vendor/technical team for implementation• Actively engaged in root cause analysis for production systems incidents, logging of tickets/tasks in Service manager and follow up with relevant stakeholders• Responsible for developing business and technical documentation, BRD, Functional specs, Impact Analysis, Implementation Specs, communication matrix, and DR rehearsal documentCarry… Show more Collaborate with all stakeholders to understand their business needs, create user stories and liaise with vendor/technical team for implementation• Actively engaged in root cause analysis for production systems incidents, logging of tickets/tasks in Service manager and follow up with relevant stakeholders• Responsible for developing business and technical documentation, BRD, Functional specs, Impact Analysis, Implementation Specs, communication matrix, and DR rehearsal documentCarry out Impact analysis of integrated systems and their development Show less

Analyze business requirements and transform data into visually informative dashboards and customized reporting solutions.• Worked with ETL team with data loads from different systems.• Adhere to required security and confidentiality standards for highly sensitive data.• Participate in data analysis for a wide range of requests, compiling data from various platforms.• Perform general maintenance and ETL support for data warehouse and BI source material.Make business… Show more Analyze business requirements and transform data into visually informative dashboards and customized reporting solutions.• Worked with ETL team with data loads from different systems.• Adhere to required security and confidentiality standards for highly sensitive data.• Participate in data analysis for a wide range of requests, compiling data from various platforms.• Perform general maintenance and ETL support for data warehouse and BI source material.Make business recommendations (cost-benefit, invest-divest, forecasting, impact analysis) with effective presentations of findings at multiple levels of stakeholders through visual displays of quantitative information. Show less