Hammad Nafees Email & Phone Number

Makkah, Saudi Arabia

• Demonstrated proficiency in reservation software, ensuring accurate and efficient processing of bookings for a 150 -room hotel.• Implemented troubleshooting procedures, reducing technical issues by 25% and enhancing the overall guest experience.• Maintained effective communication with hotel staff and guests, addressing inquiries promptly and ensuring customer satisfaction.• Contributed to the optimization of reservation processes, streamlining workflows and improving overall… Show more • Demonstrated proficiency in reservation software, ensuring accurate and efficient processing of bookings for a 150 -room hotel.• Implemented troubleshooting procedures, reducing technical issues by 25% and enhancing the overall guest experience.• Maintained effective communication with hotel staff and guests, addressing inquiries promptly and ensuring customer satisfaction.• Contributed to the optimization of reservation processes, streamlining workflows and improving overall operational efficiency. Show less

Karāchi, Sindh, Pakistan

• Operated and maintained computer systems, ensuring uninterrupted daily operations.• Provided essential support to end-users, addressing technical issues promptly.• Contributed to system reliability by executing routine checks and preventive maintenance.• Assisted in the installation and configuration of software and hardware components, gaining hands-on experience and enhancing technical proficiency