Brief Job Description• Managed freight inquiries and quotations, and coordinated with overseas agents, shippers, andconsignees for sea and air shipments, both nominated and free-hand Shipments.• Strong customer communication service skills in handling shipments and managing pickups for importand export under CNF, FOB, and Ex-works terms.• Coordinated with shipping lines for CRO and planned cargo pickups, ensuring time management.• Handled special cargo such as flat rack, OOG, and DG cargo.• Stayed updated on market diversification trends.• Promptly resolved issues with shipping lines/NVOCC and ports, demonstrating strong communicationand problem-solving skills.• Collaborated with other departments to streamline shipments.• Tracked daily shipments, maintained job files, and timely closed active files.• Implemented risk management strategies and proactive actions.• Maintained relationships with overseas agents, shipping lines, shippers/consignees, and transporters.• Reported logistics-related matters to management.

Brief Job DescriptionOperation:• Efficiently managed shipment processes from order generation to delivery.• Ensured smooth shipping processes, timely loading, and accurate documentation by communicating with foreign shipping agents.• Coordinated with agents and suppliers for optimized shipping efficiency.• Coordinated with clients and overseas agents to resolve shipment-related issues effectively.• Managing import documentation and coordinating with consignees and CFS yard for de-stuffing.• Promptly informed customers upon shipment arrival/de-stuffing and updated I.G.M/Index.• Proficiency in updating payment information and issuing delivery orders.• Coordinating delivery orders with liners and co-loaders.• Proficiency in import climax and acting as the main line coordinator.• Coordinated with transporting team & customs clearance officers for smooth clearance and delivery of shipments.• Proficiency in identifying and resolving client concerns at Origin and Destination.• Demonstrated strong negotiation skills in dealing with overseas agents for freight, FCL, and consolidation matters.• Performed other assigned duties as required.Sales:• Identify new business opportunities and obtain rates from foreign agents for all shipments (LCL, FCL, AIR)• Experience in preparing pre-plans and updating CRM after each sales visit.• Build and maintain a sales pipeline, participate in pricing analysis, and provide quotations to consignees• Experience in preparing proposals based on customer requirements.• Ability to establish and maintain current client and potential client relationships.• Proficiency in identifying and resolving client concerns.

Brief Job Description• Manage import documentation and coordinate with consignee and warehouse for de-stuffing• Update payment information and issue delivery orders• Coordinate delivery orders with liner and co-loader• Proficient in import climax• Act as main line coordinator• Liaise with customs, agents, shipping lines, and yards.

Brief Job Description• Enroll custom GD and handle all import shipment documentation with banks and customs.• Manage clearing, manifest, and endorsement processes.• Resolve customer inquiries and complaints.• Demonstrate comprehensive knowledge of import/export procedures, terminology, and documentation.• Enter import info into Weboc and complete customs documentation, including listing and preparing proforma.