Hammad Abdul Haq Email & Phone Number

Pakistan

Asia Pacific, Middle East, Africa & Usa

Asia Pacific, Middle East & Africa

As Global Head of Presales for Asia Pacific, Africa, and Middle East regions, driving success within the FSI market, particularly with esteemed banking clients worldwide. Responsibilities encompass: Technical Selling: Leading persuasive product presentations, demonstrating value to potential clients. Research & Market Analysis: Conducting comprehensive research to inform effective strategies. Product Development Assistance: Collaborating on market-leading solutions with R&D teams. Strategic Decision-Making: Guiding company direction based on market demands. Product Portfolio Focus: Overseeing diverse core products, ensuring high standards. Cross-Functional Collaboration: Coordinating seamlessly with Sales, R&D, Operations, and Support.Dynamic leadership and expertise in technical sales, market research, and product development drive revenue growth, establishing the company as a market leader in the FSI industry.

United Arab Emirates, Bahrain, Oman, Saudi Arabia

As a Senior Technical Consultant, successfully led end-to-end implementation of Enterprise Digital Banking projects in the Middle East, Integrating Financial Middleware and Switches with Global Schemes (VISA, MasterCard, UPI, Swift) and Regional Switches (UAE Switch, Benefit, Oman Net, etc).Managed high-profile clients, delivering tailored solutions that exceeded expectations for BBK (Bahrain), KHCB (Bahrain), Citi Bank (Bahrain), Standard Chartered Bank (UAE & Bahrain), Alizz Bank (Oman), SAIB Bank (KSA), and others.Resolved complex technical challenges during implementations, earning recognition for outstanding problem-solving abilities.Provided expert technical guidance, fostering strong client relationships and ensuring customer satisfaction.Incorporated industry best practices and emerging technologies into project deliverables, enhancing product offerings.Received positive feedback for exceptional customer service and continuous post-implementation support.

United Arab Emirates

As Software Development Team Lead, spearheaded cutting-edge Branch Automation solution, enabling end-to-end automation for bank branches. Collaborated with cross-functional teams to lead software development projects, ensuring seamless integration with hardware systems and delivering innovative, reliable solutions. Focused on driving excellence through continuous learning.

Pakistan

As Manager of Software Development, led a high-performing team dedicated to enhancing customer experience and ensuring successful project post-implementation for banking solutions in Pakistan and Africa regions. Key responsibilities include:Team Leadership: Effectively managed and mentored skilled developers, fostering a culture of collaboration, innovation, and continuous improvement.Project Post-Implementation: Oversaw seamless deployment of software projects, conducting thorough testing, debugging, and optimization for robust and reliable solutions.Integration Expertise: Researched and implemented interconnections among delivery and backend channels, streamlining communication between banking systems.Configuration and Code Efficiency: Led efforts to minimize code changes, utilizing configuration-based approaches for efficient interconnections and reduced implementation timeframes.Data Routing and Transformation: Ensured secure and accurate transaction processing by facilitating smooth data flow and message transformation between channels and hosts.Strategic leadership, technical acumen, and dedication to customer satisfaction have driven innovative banking solutions and seamless experiences for clients across diverse regions.

Pakistan

As a Senior Software Engineer, I contributed significantly to the end-to-end product development, implementation, and post-implementation processes for Enterprise Financial Middleware and Switch Implementation. Key responsibilities and achievements include:Industry Standard Integrations: Expertly handled integrations based on ISO 8583, Web Services, XML, MSMQ, Serial, File, Swift, and other industry-standard protocols, ensuring seamless communication and data exchange between diverse systems.Scalable Solutions: Played a vital role in developing enterprise-grade solutions capable of handling millions of transaction volumes, ensuring optimal performance and reliability even under high-demand scenarios.Integration with Key Providers: Successfully integrated with major financial service providers, including VISA, MasterCard, UPI, and 1 Link, fostering interoperability and expanding the product's reach.Core Banking Solutions Integration: Led integration efforts with renowned Core Banking Solutions, such as T24, MiSys, iMal, Symbols, etc., facilitating comprehensive end-to-end financial system integration.Efficient Software Architectures: Designed and implemented efficient and scalable software architectures, optimizing performance and enabling smooth functionality across complex ecosystems.As a Senior Software Engineer, my technical expertise in financial middleware and switch implementation, coupled with a proven track record of delivering robust and scalable solutions, have been instrumental in driving successful product development and seamless integrations with industry-leading financial institutions and providers.

Pakistan

As a Software Engineer, made significant contributions to the development of a powerful telephony solution. This server-based call center suite boasts advanced features, including call routing, recording, forwarding for Analog, PRI (E1 and T1), VOIP (SIP and H323), and dead stations.Collaborated on a versatile telephony suite with call routing, recording, forwarding, and support for Analog, PRI, and VOIP protocols (SIP and H323).Contributed to an easy-to-use IVR framework and a user-friendly dashboard for real-time monitoring and reporting.Implemented manual, predictive, and power dialers, empowering call centers with efficient calling capabilities.Developed a software-based VOIP phone supporting H323 for seamless communication over internet-based voice protocols.Crafted a passive call recording solution tailored for the telecommunication and trading sectors.Designed architecture to efficiently handle high-volume call loads over PRI and Analog lines.Implemented encrypted storage of live calls for enhanced security and confidentiality.My dedication to robust, feature-rich, and secure telephony solutions has contributed to the product's success in the competitive telecommunication sector. Innovative contributions have improved call center operations, real-time monitoring, and call recording capabilities, elevating customer experiences across diverse industries.