Hammad Muhammad Mba Itil Pmc-I Email & Phone Number

Windsor, CT, US

Cham, Zug, CH

Led global software strategy within the Global Technology Office and the initiative for new global analytics product.

Cham, Zug, CH

Improved time-to-market and cost effectiveness of regional Head end system products’ development and maintenance and build competitive foundation for future utility needs

Building state of the art Warehouse Execution System from ground up to help optimize warehouse operations within supply chain distribution companies.

Atlanta, GA, US

• Evaluating existing processes to design solutions on the new Oracle platform.
• Created end to end process flows and defined reusable patterns to help minimize customizations.
• Ensured proper alignment of solutions with organizational strategy.
• Defined SOA APIs for integration between Oracle CRM, BRM and internal or external custom applications.
• Facilitated meetings with senior management team to help gain approval on proposed design solutions.
• Provided high level estimates with details for enterprise change to senior leadership based on minimal information.

Atlanta, Georgia, US

• Led the application team in supporting 8 regional distribution centers.
• Collaborated with business teams to gather requirements to provide end to end visibility to the activities within a flow through rapid distribution center.
• Managed daily issues and expectations between IT and business.
• Provided daily and weekly updates to management on project status and support issues.
• Reviewed current processes and provided feedback to senior management to help improve existing IT processes.

Alpharetta, GA, US

• Tested end to end application integration between SAP ECC, RCS and GWS.
• Created project charter and gathered business requirements for serialization, track/trace and e-pedigree to meet California readiness and proposed federal legislation.
• Gathered requirements for regulatory reports and created technical specifications for reporting team (SAP BI/BOBJ). Managed and led the process from beginning to implementation.
• Worked with SMEs to perform feasibility analysis for Chargeback Management function within Healthcare Logistics to help evaluate the current application and vendor application.
• Participated in capturing the AS IS process and business requirements for Chargeback Management to document the current functionality.
• Produced business requirements document and attained subject matter expert signoff.

Alpharetta, GA, US

• Worked with SMEs to perform feasibility analysis for Global Healthcare Office Services (GHOS) project to provide more robust Front and Back Office functionality and meet the ever expanding business needs.
• Participated in capturing the AS IS process and business requirements for GHOS project to document the current functionality and build on its core strengths.
• Produced current capability assessment and attained subject matter expert signoff.
• Assisted in orientation of new functional area consultants for GHOS project.
• Analyzed RFI and RFP responses from vendors and participated in the creation of the RFP document.
• Created functional requirement documents and worked with development teams to translate these requirements into technical designs.

Alpharetta, GA, US

• Facilitated JAD sessions with external customers to extrapolate their needs and ensure that the requirements documents capture their overall business objectives.
• Validated application setup for new customer implementations.
• Created and exercised unit test case scenarios to ensure product quality.
• Lead meetings with customers during User Acceptance Testing (UAT) to document their findings and resolve their issues.
• Provided post implementation support to internal and external users.
• Communicated production support issues, statuses and performance matrixes to product stakeholders.

Alpharetta, GA, US

• Assisted with analysis, development and testing of the WMS application for the Oracle 11i Migration.
• Assisted in application migration from SUN to Linux servers.
• Lead the iARS Redesign project to make the rules application configurable, and reduce time to implement new customers.
• Participated in the design of the document printing consolidation project to consolidate printing systems.
• Provided estimates to the management team for new customer requests and implementations.
• Played a key role in maintaining and improving the stability of the WMS/Connectware application.

Alpharetta, GA, US

• Involved in all phases of the development life cycle of various customer implementations like GE Medical Systems, HP and Dell.
• Designed WMS user interfaces and developed complex business process flows to address customer enhancements and issues.
• Actively involved in user/technical documentation and unit testing to improve the quality and reliability of the WMS application.
• Well versed in the SPLUS application knowledge and the process flow of its different components such as Vantive, Oracle ERP, Connectware/WMS, and B2B.
• Analyzed and redesigned the shipping users interface to improve its performance and help increase operational productivity.

Atlanta, GA, US

• Designed and developed enhancements to the UPS LG Intranet web site which enabled the HR Department to conduct and track new hire orientation online.
• Gathered user requirements, performed business and technical analysis for website design and development.

• Performed feasibility analysis for MAS 90 e-commerce software. This software replaced old version of Amati’s website with new e-commerce enabled website.
• Designed and developed Amati Corporation’s e-commerce website.
• Gathered user requirements, performed business and technical analysis for website design and development

Master Of Business Administration (M.B.A.), Operations Management

Bachelor Of Business Administration (Bba), Computer Information Systems

Education record