A highly experienced leader/manager with a successful track record in delivering global services and driving innovation and operation. Experienced in leading multi-cultural, multi-disciplined teams in multinational environments. Successful in delivery of significant revenue streams for clients across the business. Significant experience working with external technology partners and sub-contractors to develop innovative solutions. Key skills include: Project Management; IT Service Management (Incident/Problem/Outsourcing); Organisational Design & Development; Process Improvement / Cost Control ; Customer Relationship Building (Operations Management); team management and people management; Product design and product development.