Job Specification – Information Technology.- Taking responsibility for provision of the IT infrastructure, e.g. Servers, LAN, WAN and Internet connections. Ensure access to the Central Service Desk within working hours. Support a range of supported hardware and software available in the bank Undertake regular software audits of bank computer systems to ensure compliance with Bank software licensing policies Resolve incidents/requests assigned to me without violating SLAs.  Repair, maintain and installation of bank’s computer system; hardware and software Network troubleshooting/first level support. Implement changes (such operating system migration) to major Access Bank IT assets and services within agreed time with minimal disruption of servicesUnit: ATM Support/Customer Service/TelleringJob Specification – ATM troubleshooting and services. Preventive maintenance (PM) ATM proofs and reconciliation. Cheque books and ATM cards issuance  Listening to customers’ complaints and effective resolution.  Opening of account. Issuance of manager’s cheques NEFT and Local Transfer processing Cash receipt, cash payment and posting