Mark Hamm Email & Phone Number

Indianapolis, Indiana, Us

Arrive AI is pioneering technology for Autonomous Last Mile (ALM) operations. The Jetsons were right, autonomous robots and drones are revolutionizing delivery and pickup everywhere. However, as everyone is discovering, capturing the promised savings and convenience of the Autonomous Last Mile requires more than just automation. As the leading provider of ALM Access Points for drone and robotic delivery, Arrive AI is establishing the most comprehensive network of ALM Access Points in collaboration with our partners and end customers over the next few years. The Arrive network will generate unparalleled data for the development of advanced AI services and insights to enhance automated delivery and make it smarter for everyone.Arrive AI: The intelligent solution for the last inch of the Autonomous Last Mile” ™

Innovation, Technology, and New Ventures Consultant and Advisor.Helping New Ventures and Fortune 500 innovation teams and leaders pioneer technology markets, commercialize innovation, and transform change into opportunity.Expertise in platform strategy/development, business agility, customer experience, SaaS ops, big data, AI/ML, and innovation commercialization.Initially operated from 2011 to 2014. Relaunched 2020 Still working as an advisor.

Perimeter pioneered UAV technology to enable autonomous vehicle safety and security perimeters necessary for driverless truck compliance in "sitting duck" scenarios. Perimeter's solution automatically deploys emergency safety devices, interacts with first responders, secures cargo, collects forensic data, and much more. Perimeter has paused development and ops but will continue to solidify and license its global IP for the top Autonomous Truck Providers, including Aurora, Einride, Embark, Gatik, Kodiak, Locomation, Plus, Torc, and TuSimple.

Launched and led this RegTech SaaS startup to make B2B safer by keeping third-party proof of compliance data up-to-date for PCI, GDPR, HIPAA, SSAE 18, and FedRAMP. Raised $3.5MM. Shutdown operations Dec-31-2019.ProofPort's accomplishments included navigating three customer-led strategic pivots, a customer beta with the largest app on the Salesforce Marketplace (15,000+ B2B customers), a successful product launch in Oct-2019, and a third-place finish out of 800+ FinTech startups at Money20/20.

Memphis, Tn, Us

Designed, built, championed, and led an Innovation team that was a strategic collaboration between the FedEx Services and FedEx IT organizations. In the first four months, I successfully overcame many barriers to construct a plan, make a case, secure a $25MM budget, and assemble a 50+ person cross-disciplinary team. FedEx Innovation had two primary objectives: Change what’s possible with new practices, insights, technologies, and businesses. Increase long-term revenue, organic growth, and strategic advantage by fostering new levels of innovation practice, enterprise adaptability, and entrepreneurial thinking throughout FedEx.Pioneered a leading-edge customer co-creation process with 30 FedEx customers to refine and co-create the last 10% of a new service called SenseAware, Resulting in accelerated learning and launch, as well as rave reviews and increased adoption by customers. SenseAware was a revolutionary patented sensor platform for managing Sensor-based Logistics globally. Launched a decade before competitive alternatives and is still a multi-million dollar business for FedEx today. Inventor on three SenseAware patents, including US Patent 8,299,920.Collaborated with world-class Design/Innovation firms: Doblin, IDEO, Conifer Research, Jump, Cooper Perkins, Odopod, and others on a regular basis.Led the FedEx Corporate Innovation Management Committee for all of FedEx.Awards and recognition included: an Addy, World Mail Awards in both Innovation and Security, and FastCompany Top-20 Most Creative People in 2010.

Memphis, Tn, Us

Service Innovation Consultancy specializing in prototyping and developing Services, Customer Experience, and Software-as-a-Service.

Atlanta, Georgia, Us

Worked for headquarters in Chicago to develop and lead unified Customer Experience Management (CEM) strategy, capabilities, and team across business units that included Terminix, TruGreen, Merry Maids, American Home Shield and others.

RegTech SaaS startup for Global 2000 enterprises managing B2B compliance and security metadata between organizations in their B2B networks.10 employees, $3MM raised.

Supply Chain & Order Management SaaS platform startup, VC-backed, 65 employees, $4MM+ revenue, 3 spin-offs.

Memphis, Tn, Us

Drove innovation and new capabilities development for this Fortune 500 retailer of automotive parts and repair to help drive growth from 700 stores/$700MM to 3,400 stores/$3.4B.Created new leading-edge customer experiences with big data, advanced analytics, AI, Machine Learning, and other emerging technologies. Led five Directors and 150 IT professionals responsible for merchandising, eCommerce, supply chain, warehouse, and business intelligence/analytics systems.Also managed architecture, emerging technologies, data management, Y2K, infrastructure, security, and PeopleSoft back office. Jointly managed a $55MM IT budget and an additional 250 outsourced IT professionals in Dallas and India.Pioneered and led the use of AI and big data R&D to create leading-edge retail store placement, inventory, and supply chain models. Built one of the worlds top-10 largest UNIX databases with IBM, the world's first "data warehouse" as recognized by Oracle, and advanced Neural Net / ML / AI modeling, training, and inferencing with a team of data science analysts and PhDs.Other roles: Sr. Director IT, Director IT, Merchandising/Marketing Project Manager, BI and ML Analyst — 1992-1995

Palo Alto, Ca, Us

Colorado Springs, Co, Us

Master Of Business Administration - Mba, Strategy And Marketing

Bs, Computer Science