Hamna Sehar

Hamna Sehar Email and Phone Number

Digital Marketer | Social media manager | Strategic Customer Representative |Entrepreneure @ SSS Media Agency
Hamna Sehar's Location
Lahore, Punjab, Pakistan, Pakistan
About Hamna Sehar

A dedicated and results-driven Customer Representative with a deep commitment to delivering exceptional service. With 4 years of experience in customer-focused roles, I thrive on building meaningful connections and fostering positive interactions. In my career journey, I've honed my skills in client relationship management, conflict resolution, and communication. My ability to understand customer needs and proactively address concerns has consistently contributed to heightened customer satisfaction and loyalty. As a customer service Specialist, I honed skills like • English Communication• Customer Experience• Customer Service• Customer Support• English• Problem Solving• Customer Satisfaction• Oral Communication• Technical Support• TroubleshootingAdditionally, I worked in the HR field for 2 years. My role as an HR professional, I've successfully navigated various aspects of the HR spectrum, such as recruitment, onboarding, employee relations. My commitment to fostering a culture of collaboration, diversity, and continuous improvement has allowed me to make meaningful contributions to the success of both individual team members and the broader organization.

Hamna Sehar's Current Company Details
SSS Media Agency

Sss Media Agency

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Digital Marketer | Social media manager | Strategic Customer Representative |Entrepreneure
Hamna Sehar Work Experience Details
  • Sss Media Agency
    Business Developer Executive
    Sss Media Agency Aug 2024 - Present
    Dubai, United Arab Emirates
    Driving growth and innovation as a Business Development Executive at SSS Media Agency.
  • Brakley (Amz-Automation)
    Elite Bootcamp
    Brakley (Amz-Automation) Jan 2022 - Dec 2023
    Lahore, Punjab, Pakistan
  • Ibex. Pakistan
    Customer Service Specialist
    Ibex. Pakistan Jan 2023 - Sep 2023
    Lahore, Punjab, Pakistan
    As a Customer Service Specialist at IBEX, I thrived in a dynamic environment, providing exceptional support to customers. With a focus on delivering prompt and effective solutions, I honed my communication skills and adeptly navigated diverse inquiries. My role involved resolving issues, addressing concerns, and ensuring a positive customer experience. Working at IBEX has equipped me with a deep understanding of customer service dynamics and the importance of fostering customer satisfaction. Eager to leverage these skills in future endeavors and contribute to the success of customer-centric initiatives.
  • Extreme Commerce
    Virtual Assistant
    Extreme Commerce Nov 2020 - Dec 2022
    Lahore, Punjab, Pakistan
    As a dedicated Virtual Assistant, I played a pivotal role in supporting clients with their business ventures and investments. My responsibilities included providing top-notch customer service, addressing inquiries, and facilitating seamless communication to ensure clients' satisfaction. Engaging with diverse business portfolios, I honed my skills in managing client relationships, resolving issues, and offering proactive solutions. This experience not only strengthened my customer service expertise but also deepened my understanding of the intricacies of business operations. Thriving in a dynamic environment, I am eager to bring this valuable experience to new opportunities and continue contributing to the success of businesses.
  • Taiga Apparel (Private) Ltd.
    Mto Talent Acquisition Hr
    Taiga Apparel (Private) Ltd. Sep 2021 - Jul 2022
    Lahore, Punjab, Pakistan
    As an Officer of HR Talent Acquisition at Taiga Apparels, I spearheaded recruitment initiatives, identifying top talent to contribute to our dynamic team. My role involved crafting and implementing strategic hiring plans, conducting interviews, and fostering relationships with potential candidates. I played a key role in aligning talent acquisition with organizational goals, ensuring a seamless recruitment process. My experience at Taiga Apparels deepened my understanding of HR dynamics and the critical role of talent acquisition in organizational success. Excited to bring my skills and insights to future endeavors, contributing to the growth of dynamic teams.
  • Amal Academy
    Career-Prep Fellowship
    Amal Academy Jul 2020 - Apr 2022
    Pakistan
    Competed with 6000+ applicants to be selected funded by Stanford University, a intensive 3-months fellowship, to develop business and professional skills.Skills development: Investing 150 hours to develop business skills (e.g., communication, leadership, problem solving, teamwork, etc.) that will help me make a deeper impact on the job.Currently leading a team of 5 individuals for the mega project of the fellowship.
  • U.S. Embassy Islamabad, Pakistan
    English Works
    U.S. Embassy Islamabad, Pakistan Mar 2019 - Sep 2019
    Faisalabad, Punjab, Pakistan
    Selected among 3000 applicants which was funded by The U.S. Embassy under English Works program. Program provides a foundation of English language and vocational skills to youth, aged 17-25. The six-month, 240-hour program boosts English proficiency, develops computer literacy skills, and builds job market knowledge for motivated students who have limited financial resources. Since its beginning in 2015, over 3,700 youth have graduated with marketable skills that lead to greater employability.

Hamna Sehar Skills

Leadership Microsoft Office Management Project Management Analytical Skills Communication Problem Solving English Microsoft Excel Training Customer Service Presentations Sales

Hamna Sehar Education Details

Frequently Asked Questions about Hamna Sehar

What company does Hamna Sehar work for?

Hamna Sehar works for Sss Media Agency

What is Hamna Sehar's role at the current company?

Hamna Sehar's current role is Digital Marketer | Social media manager | Strategic Customer Representative |Entrepreneure.

What schools did Hamna Sehar attend?

Hamna Sehar attended Government College University, Faisalabad.

What skills is Hamna Sehar known for?

Hamna Sehar has skills like Leadership, Microsoft Office, Management, Project Management, Analytical Skills, Communication, Problem Solving, English, Microsoft Excel, Training, Customer Service, Presentations.

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