Software Engineering Manager
- Led and managed a 5-person team, overseeing driver assignment optimization and ETA estimation.- Implemented driver allocation strategies, such as multi-vehicle, back to back, allocation based on food prep time, zone-based, self-pickup and scheduled delivering, resulting in increased order fulfillment rates.- Developed and implemented a real-time ETA prediction engine from scratch, utilizing a graph-based computing strategy.- Achieved sub-200ms latency for 95% of estimates during peak hours, as measured by application performance monitoring and maintained an availability rate above 99.99%.