In the last 4 years, I have experienced going through the Salesforce ranks from ESB to SMB and Mid Market. Here's a summary of what I learned:Strategic Cloud advisor responsible for developing relationships, managing complex sales-cycles, and presenting the value of Salesforce.com's full suite of cloud computing applications to C-level executives.Expanded Salesforce's footprint by 200% YOY within Canada by:• Engage and consult with current and prospective clients to share the value of cloud-based technology solutions to work more efficiently, reduce costs, more effectively manage their missions, and achieve greater impact.• Develop and execute a strategic engagement plan to manage existing clients and engage prospects.• Managing complex relationships between Salesforce, implementation consulting partners, the SF eco-System, and other stakeholders to ensure our client's are successful. • Mentoring new team members as part of the on-boarding process for new hires, and transitioning process for internal promotes • Actively promote Salesforce.org's integrated philanthropy and social enterprise model