Hamsadhwanie Devadas Email and Phone Number
I'm a seasoned professional with expertise in telecom, digital products, startups, and marketing. With a 10-year track record of exceptional customer service, strategic development, operational optimization, and marketing.⚡️CUSTOMER SERVICE EXPERTI understand the importance of delivering top-notch customer service and have a passion for creating satisfied and loyal customers. Through proactive communication, personalized support, and going the extra mile to ensure customer success, I'm committed to building long-term relationships that drive business success.⚡️ DIGITAL PRODUCT DEVELOPMENT STRATEGISTAs a digital product development strategist, I specialize in leveraging technology to drive growth and innovation. With a deep understanding of the unique challenges and opportunities in the digital space, I have helped businesses transform their operations to achieve success. From developing new products and services to implementing digital strategies that increase revenue, I have the expertise to take your business to the next level.⚡️ OPERATIONS OPTIMIZATION SPECIALISTI have extensive experience working with startups to optimize their operations, streamline processes, and reduce costs. Whether it's identifying inefficiencies in workflows, implementing new tools and technologies, or developing strategies to increase productivity, I'm committed to helping startups achieve success and reach their full potential.⚡️ PUBLIC SPEAKING ADVOCATE & TOASTMASTERS MEMBERI'm a Public Speaking Advocate and Toastmasters Member with a passion for helping others improve their communication skills. I have a proven track record of delivering powerful messages and achieving success in public speaking competitions.⚡️ INFLUENCER MARKETING AFICIONADOI specialize in leveraging the power of influencer marketing to drive business growth. With expertise in different markets, including local and US markets, I have worked with a variety of influencers to create successful campaigns that drive engagement, build brand awareness, and increase revenue.⚡️ CONTENT DEVELPMENT Experienced content strategist with a proven ability to engage target audiences through effective messaging and marketing campaigns. Skilled in identifying cultural and economic needs to develop content strategies, and campaigns that drive engagement.I'm a dynamic professional with diverse skills and experience. Whether it's customer service, digital products, operations, communication, or influencer marketing, I have the expertise to help you achieve your goals.
Arrow Reach Digital
View- Website:
- arrowreachdigital.com
- Employees:
- 4
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Co-Founder And CooArrow Reach DigitalColombo, Wp, Lk
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Assistant Manager Content MarketingHalo Travels & Tours Lk Mar 2024 - PresentManaging diverse content formats including written pieces, video, social handles and influencer-generated content tailored for both UK and US markets. Specializing in crafting captivating travel narratives and campaigns to enhance brand visibility and customer engagement. Collaborating cross-functionally to optimize content strategies, leveraging market insights to drive impactful results in the travel industry. -
Co-Founder And CooArrow Reach Digital Aug 2023 - PresentColombo, Western Province, Sri LankaThriving in the startup scene, I've played a pivotal role in all-encompassing operations, spearheading the launch of new businesses. From overseeing brand and content management to actively contributing to strategic planning, my focus ensures promotional materials align meticulously with client requisites. Adopting a holistic approach, I lead the team in executing tasks seamlessly, keeping our efforts in tune with industry trends and consistently reflecting clients' visions.
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Freelance ConsultantSelf-Employed Jan 2020 - PresentColombo, Western Province, Sri Lanka
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Marketing StrategistHighlife International Llc (Highlife Online) May 2022 - Sep 2023As a marketing strategist, my current role revolves around raising brand awareness for American consumers through various channels. My primary focus is on influencer marketing, where I leverage powerful support to the marketing leadership by being highly organized, proactive, and executing marketing plans with precision.In my capacity, I conduct extensive primary and secondary research, staying abreast of content, consumer, competitor, and market trends. This allows me to provide insightful findings and recommendations that contribute to the betterment of the organization.I am also responsible for conducting competitor analyses and developing innovative ideas that give our company a competitive edge. I do this by understanding their strategies, analyzing the needs and wants of their consumers, and presenting my findings to various teams, including SEO/SEM optimization, advertising, marketing, social media, and customer satisfaction.To improve future marketing strategies and campaigns, I assist with the analysis of marketing data, such as campaign results, conversion rates, online traffic, and other relevant metrics. This way, we can optimize our efforts to achieve better results and continually improve our marketing initiatives.Overall, my role as a marketing strategist is pivotal to the success of the organization, and I take pride in contributing to the growth and development of the company. -
Operations ConsultantPick A Book (Pab) Sep 2021 - Nov 2021As an operations consultant overseer for Pick a Book Sri Lanka and Pick a Book India, I was responsible for managing the overall operations of the company. This involved coordinating online and offline events, monitoring digital marketing campaigns, designing digital content, motivating and training staff, and mentoring Pick a Book corporate clubs.One of my primary responsibilities was to ensure the smooth functioning of the business by keeping track of all marketing activities and promotions. I also played a pivotal role in driving sales and increasing revenue through effective marketing strategies.To achieve this, I closely monitored digital marketing campaigns, analyzed their performance, and made data-driven decisions to optimize their impact. I also designed engaging digital content that resonated with the target audience and helped to build the Pick a Book brand.As a mentor to Pick a Book corporate clubs, I provided guidance and support to team members, fostering a culture of collaboration, creativity, and excellence. Through my efforts, I was able to contribute significantly to the growth and success of Pick a Book Sri Lanka and Pick a Book India.Overall, my role as an operations consultant overseer was critical to the success of the company, and I am proud to have been a part of the Pick a Book team. -
Digital MediaPickme (Digital Mobility Solutions Lanka (Pvt) Ltd) Jan 2020 - Mar 2020As a digital media strategist at PickMe, my primary role was to identify new opportunities to increase brand awareness and connect with our online customers effectively. I focused on developing and implementing digital media strategies that would engage our target audience and build brand loyalty. By closely monitoring customer behavior and feedback, I identified pain points and developed tailored solutions to address them.One of my main responsibilities was to develop and implement effective digital media strategies that would engage our target audience and keep them loyal to the PickMe brand. I focused on leveraging various digital channels to create compelling content that resonated with our customers and promoted brand loyalty.To achieve this, I closely monitored customer behavior and feedback, identified pain points, and developed tailored solutions to address them. I also collaborated with other teams to ensure that our marketing efforts were aligned with our overall business objectives and delivered measurable results.Through my efforts, I was able to increase customer retention, drive brand awareness, and establish PickMe as a trusted and preferred brand among our online customers. Overall, my role as a digital media strategist was pivotal to the success of the company, and I am proud to have been part of the PickMe team. -
Product ManagerZmessenger (Pvt) Ltd Sep 2019 - Jan 2020After joining as an Assistant Manager for Branding & Communications in June 2019, I was promoted to the role of Product Manager for STARFRIENDS (a celebrity management platform) within three months. In my role as a Product Manager, I led a team of five and launched influencer marketing campaigns to increase revenue generation by partnering with top brands in Sri Lanka.As a cross-functional manager, I collaborated with nearly every team, including engineering, sales, marketing, and support, to ensure that our product met the needs of our customers and aligned with our overall business objectives. Through my efforts, I was able to foster a culture of collaboration and drive success across the organization.Overall, my experience as an Assistant Manager and Product Manager at STARFRIENDS was instrumental in my professional growth, and I am proud of the accomplishments I achieved during my tenure. -
Assistant Manager - Branding & CommunicationsZmessenger (Pvt) Ltd Jun 2019 - Sep 2019
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Co-Ordinator - Business DevelopmentDialog Axiata Plc Nov 2016 - May 2019As a Co-ordinator for Business Development, I was responsible for driving the company's revenue growth through innovative marketing and business strategies. During my 2 years and 7 months tenure, I successfully created and executed sales projections, negotiated licenses, raised funds for projects, sought out business partners, and presented our business strategies to potential investors.I am proud to have played a major role in transforming the analog booking system to a digital one, as I spearheaded the development of the 444 powered by Dialog booking platform. Additionally, I was instrumental in the growth of Guru.lk, an educational service, as well as the Echanneling and Doc990 add to bill services.My time at Dialog Digital Services allowed me to gain invaluable experience in business development and marketing digital products, and I am excited to bring my skills and expertise to new challenges in the future. -
Assistant Branch ManagerDialog Axiata Plc Jun 2013 - Oct 2016In my role as a leader to the frontline staff at the retail service center, I led with charisma and empathy. I fostered a positive work environment, where employees were motivated to perform at their best and were groomed physically and mentally as per the guidelines of the organization. My efforts resulted in increased sales and customer satisfaction, which contributed to the overall success of the organization.I take great pride in my ability to lead a team to achieve great results while maintaining a professional and respectful work environment. I look forward to bringing my skills and expertise to new challenges and opportunities in the future.As a leader to all frontline staff of the retail service center, I was leading with charisma and empathy towards my staff to ensure increased sales and customer satisfaction while maintaining a professional environment and ensuring that all employees were properly groomed physically and mentally as per the guidelines of the organization.
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Customer Service OfficerDialog Axiata Plc May 2011 - Jun 2013As a school leaver, I had the privilege of working as a frontline officer in large-scale retail outlets for a multinational company. In this role, I enjoyed interacting with customers and stakeholders, providing them with information to address their inquiries about products and services.I took pride in my ability to communicate effectively with customers from diverse backgrounds, ensuring that they felt heard and valued. I was also proactive in identifying and resolving any issues that arose, ensuring that customers were satisfied with their experience.My time in this role taught me the importance of excellent customer service and the value of building positive relationships with customers and stakeholders. I am excited to bring this experience and dedication to new challenges and opportunities in the future.
Hamsadhwanie Devadas Education Details
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Global Business Management -
Marketing/Marketing Management, General -
BmsDistinction -
Methodist CollegeAdvanced Level
Frequently Asked Questions about Hamsadhwanie Devadas
What company does Hamsadhwanie Devadas work for?
Hamsadhwanie Devadas works for Arrow Reach Digital
What is Hamsadhwanie Devadas's role at the current company?
Hamsadhwanie Devadas's current role is Co-Founder and COO.
What schools did Hamsadhwanie Devadas attend?
Hamsadhwanie Devadas attended Northumbria University, Cardiff Metropolitan University, Chartered Institute Of Marketing, Bms, Methodist College.
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