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Hamza . Email & Phone Number

“Customer Relationship Manager | English Honors Graduate | Aspiring AI Engineer | Bridging Communication and Technology” at John Jacobs
Location: Delhi, India 3 work roles 1 school
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
John Jacobs
Role
“Customer Relationship Manager | English Honors Graduate | Aspiring AI Engineer | Bridging Communication and Technology”
Location
Delhi, India
Company size
83 employees

Who is Hamza .? Overview

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Quick answer

Hamza . is listed as “Customer Relationship Manager | English Honors Graduate | Aspiring AI Engineer | Bridging Communication and Technology” at John Jacobs, a with 83 employees, based in Delhi, India. AeroLeads shows a matched LinkedIn profile for Hamza ..

Hamza . previously worked as Customer relationship manager at John Jacobs and Customer Service Manager at Concentrix Limited Company. Hamza . holds Bachelor'S Degree, English Language And Literature/Letters from Jamia Millia Islamia.

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John Jacobs

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Profile bio

About Hamza .

Dynamic and customer-centric professional with a solid background in customer support within the BPO industry. Proven ability to address customer needs and resolve issues promptly and effectively.Embarked on my career journey at Cogent-E-Services, where I specialized in providing exceptional support to clients, notably Byju's, within the escalation department. Transitioned to Concentrix to further refine my skills in customer service, albeit cut short due to unforeseen circumstances.Currently thriving in my role at Lenskart, where I serve as a dedicated Customer Support Representative, focusing on the esteemed John-Jacobs brand and catering to Lenskart's most discerning customers. Leveraging my expertise in customer relations, I ensure seamless experiences and uphold the brand's commitment to excellence.Passionate about delivering unparalleled service and fostering lasting customer relationships, I am committed to driving success in every interaction and contributing positively to organizational goals.

Current workplace

Hamza .'s current company

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John Jacobs
John Jacobs
“Customer Relationship Manager | English Honors Graduate | Aspiring AI Engineer | Bridging Communication and Technology”
mesa, arizona, united states
Website
john-jacobs.com
Employees
83
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Company profile
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3 roles

Hamza . work experience

A career timeline built from the work history available for this profile.

Customer Relationship Manager

Current
John Jacobs

Gurugram, Haryana, India

Managed relationships with Lenskart's top 1% of customers, providing personalized support to ensure a premium experience and address any issues or inquiries they may have.Facilitated the ordering process for high-value customers, offering expert guidance to help them select the right products and ensuring smooth and efficient order placement.Proactively identified potential concerns and offered solutions to prevent issues, aiming to exceed customer expectations and maintain high satisfaction levels.

Nov 2023 - Present

Customer Service Manager

Concentrix Limited Company

Gurugram, Haryana, India

Managed International Client Relations: Provided exceptional support to international clients, addressing and resolving billing and technical issues efficiently and effectively.

Nov 2022 - Apr 2023

Customer Service Associate

Cogent E Services

Noida, Uttar Pradesh, India

Handled escalation calls, Effectively resolving complex issues and ensuring high levels of customer satisfaction.Assessed and qualified leads based on criteria as per the process.

Dec 2021 - Nov 2022
Team & coworkers

Colleagues at John Jacobs

Other employees you can reach at john-jacobs.com. View company contacts for 83 employees →

GK Gaurav Khurana Gaurav Khurana Colleague at John JacobsDelhi, India View → MK Mandeep Kaur Mandeep Kaur Colleague at John JacobsWest Delhi, Delhi, India View → MP Mahima Pahwa (She/Her) Mahima Pahwa (She/Her) Colleague at John JacobsGurugram, Haryana, India View → EB Efrain Bencomo Efrain Bencomo Colleague at John JacobsLakeside, Arizona, United States View → AP Ajay Pundhir Ajay Pundhir Colleague at John JacobsGurugram, Haryana, India View → ZZ Zareena Zareena Zareena Zareena Colleague at John JacobsDelhi, India View → AT Atribhuvan Tribhuvan Atribhuvan Tribhuvan Colleague at John JacobsMumbai, Maharashtra, India View → PS Pawan Singh Pawan Singh Colleague at John JacobsLucknow, Uttar Pradesh, India View → SM Syed Mussieb Syed Mussieb Colleague at John JacobsBengaluru, Karnataka, India View → RS Rishad Sainudheen Rishad Sainudheen Colleague at John JacobsVythiri, Kerala, India View →
1 education record

Hamza . education

FAQ

Frequently asked questions about Hamza .

Quick answers generated from the profile data available on this page.

What company does Hamza . work for?

Hamza . works for John Jacobs.

What is Hamza .'s role at John Jacobs?

Hamza . is listed as “Customer Relationship Manager | English Honors Graduate | Aspiring AI Engineer | Bridging Communication and Technology” at John Jacobs.

Where is Hamza . based?

Hamza . is based in Delhi, India while working with John Jacobs.

What companies has Hamza . worked for?

Hamza . has worked for John Jacobs, Concentrix Limited Company, and Cogent E Services.

Who are Hamza .'s colleagues at John Jacobs?

Hamza .'s colleagues at John Jacobs include Gaurav Khurana, Mandeep Kaur, Mahima Pahwa (She/Her), Efrain Bencomo, and Ajay Pundhir.

How can I contact Hamza .?

You can use AeroLeads to view verified contact signals for Hamza . at John Jacobs, including work email, phone, and LinkedIn data when available.

What schools did Hamza . attend?

Hamza . holds Bachelor'S Degree, English Language And Literature/Letters from Jamia Millia Islamia.

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