Hamza Adnan Awan Email & Phone Number

Canada

Calgary, Alberta, Canada

• Performed End of Day (EOD), approving 8 employee timecards in Kronos, and generating approximately 50 FCL, GM and Saputo orders by calculating accurate quantity, boosting store sales by 20%• Conducted data entry on excel for PR, Retalix and on software’s including Mapper (Pmap). Inputting over 90,000 liters of fuel in electronic receiving by analyzing invoices• Supervised 4 cashiers and helped accomplish up to 5 complicated tasks each day• Balancing approximately 1,000 cigarettes, $8,000 in lottery tickets, $4,000 in safe, and $600 in POS tills

Alberta, Canada

• Carried out cash transactions for 300 customers during busy hours and performing exceptionally well, enhancing store sales by 30% and reducing customer wait times• Accomplished a target of growing station sales of Imperial Tobacco cigarettes and vaping products and was allotted 3,000 smile points• Sold $1,000 in lottery tickets in October, achieving 40% more sales than last October and was given 1,000 smile points• Trained 2 new cashiers and gave positive remarks on performance to elevate morale and awarded 500 smile points

Calgary, Alberta, Canada

Introduction to Business Technology Management.• Collaborating with 7 TA’s and 4 instructors in marking and providing assignment feedbacks for a class with 400 students• Booking appointments with more than 20 students to assist them in completing 4 of the course assignments, increasing student grades by an average of 10%• Responding to at least 3 emails per week regarding course queries • Received positive feedback from 5 students and 2 instructors regarding quality of assistance and level of determination

Toronto, Ontario, Canada

• Coordinate with 3 members in the architecture team to design AWS software technologies for clients• Test and implement 84 constant updates while identifying AWS improvement opportunities and matching client requirements• Assessed 3 proposals and identified the best technical solutions for migrating the applications to AWS

Calgary, Alberta, Canada

• Perform investigative analysis, build, develop, and maintain 5-6 customized reporting using strong analytical skills leveraging Google Suite and Tableau with an organized and structured approach• Perform automation using business intelligence and statistical analysis tools including SQL, Knime and Alteryx• Maintain privacy standards for 24 agents and over 25,000 fields of data with customer privacy breaches by creating innovative ways of reporting for management to have an in-depth assessment of agent performance• Develop, design, and automate 8 documenting processes for standardization and best practices using Pivot Tables, IF statements and VLOOKUP functions in Google sheets and excel

Calgary, Alberta, Canada

• Perform emergency repairs through a Otobo ticketing system issued by users leading to a user satisfaction rate of 93% due in large part to short-notice rapid service• Work with a wide range of support and IT products such as MS office suite, Sage 300, AS400 and Windows Systems• Conduct numerous installs of company’s secure product on customers machines and configure their network setup to work with the WAN

Calgary, Alberta, Canada

• Took part in 4 interviews with relevant stakeholders, providing meeting notes, follow-ups and requirements. • Created presentations comparing 5 leading platforms such as (Xero, Sage 300 CRE, QuickBooks Enterprise, etc) and how they could be used in conjunction with other tools to provide the best results.• Prepared an End of project presentation on findings and helping Liam choose the right software by conducting extensive research for at least 8 software's.

Sharjah, United Arab Emirates

• Improved Aluminium Fabricant sales by 25% by delivering detailed information about services to customers• Advised an average of 200 customers about information on pricing and product availability resulting in sales of AED 2,000 and received AED 100 commission on each purchase• Negotiated with customers saving company losses of over 500 AED in products

Business Technology Management, Data Science

Graduated with Distinction.

High School, Mathematics, Kg 1 - Grade 13

• Completed my General Certificate of Education Advanced Level certificate (GCE A level) in Mathematics, Physics, Chemistry.