Hamza Ajmal Email and Phone Number

As an Application Engineer, my responsibilities include responding to client emails, understanding their requirements, and following established procedures, configure and deploy Windows servers, Genetec VMs, and AC2000 CEM VMs on virtual machines, while also preparing network diagrams. I handle service requests, guide onsite technicians, document technical details, provide ongoing client support, and deliver training sessions to ensure smooth system operations and maintain high levels of client satisfaction.

Dedicated professional overseeing end-to-end support for all projects, specializing in the deployment and maintenance of cutting-edge technologies across the UAE. Expertise includes the installation of CCTV cameras, ACS systems, Biometric solutions, and EKMS (Simons Voss locks), Genetec VM, Server configuration.Proficient in handling AMC support, meticulously maintaining Service Requests (SR) with a 100% SLA percentage. Integral member of the Du Monitoring and Access Team, ensuring seamless coordination with the Field Teams and the security team. Committed to delivering top-notch backend operations and contributing to the overall success of projects.

Working under Saksham Project for HPE in Central goverment sector