Hamza Arabi Email & Phone Number

Dubai, United Arab Emirates

• Develop and implement effective sales strategies• Conduct market research to understand industry trends and customer needs• Identify and target potential clients• Build and maintain a professional network, participate in conferences, and attend events• Create and monitor sales plans and adjust strategies to achieve goals effectively• Collaborate with sales, marketing, and other departments to align strategies and achieve business objectives• Analyze sales data and generate reports for strategy improvement

Jafza

• Managed relationships with 40+ UAE SMEs and ensured high CSAT and repeat business• Identified areas for improvement.• Provided regular performance reports • Achieved consistent 85%+ sales targets• Streamlined accounting processes for partner onboarding• Monitored pricing and conducted market research to achieve gross margin targets and generate leads.• Supported KSA market launch• Led sales training for new hires

Jafza

• Responsible for Cisco services orders processing.• Handling Gulf region’s services order processing, preparing quotes on CSCC and invoicing to customers.• Updating customers on daily basis for their order status.• Follow up with Cisco customer support services for quick resolution of pending issues/cases and try to resolve it as early as possible• Backing up Services BDM and UAE region coordinator in their absence.

Jebel Ali, Dubai

• Acquiring New Clients.• Assisting customers with any requirements pertaining to authorization of documents and departments.• Filing of papers on a regular basis and maintaining the files data wise.• Maintaining the client’s accounts by processing sales orders, communicating and coordinating with the warehouse for smooth operation of deliveries.• Obtaining rates by sending rate requests to agents and comparing rates to get best deal for the client.• Encouraging & identifying best practice strategy. • Accompanying senior executive in meeting with external clients, consultants, vendors & business partners.• Coordinate walk-throughs for clients• To work independently with less supervision on variety of data entry assignments.

Al Qusais, Dubai

• Follow-up leads and samples provided by sales team. • Implement strategies to sell products or services.• Build new customer base to maximize sales.• Retain existing customers by providing prompt customer services.• Supervisor and oversee the maintenance of customer databases.• Supervise field marketing and sales force.• Formulate pricing policies.• Determine daily coupons.• Approve contracts with vendors.• Maintain inventory and ensure items are in stock.• Ensure standards for quality, customer service and health and safety are met.• Monitor local competitors.• Manage projects successfully till their completion.• Manage office. • Negotiate contracts.• Ensure availability of regular operational requirement & inventory.• Encouraging & identifying best practice strategy. • Accompanying senior executive in meeting with external clients, consultants, vendors & business partners.• Identifying new & innovative techniques & procedures to simplify the operations.• Working closely with the CEO, partners, financial manager, inventory in-charge & other departmental supervisors.• Responding to customer inquiries and providing a speedy and thorough resolution to customers’ issues.• Maintain job files on computer system, as well as company’s contact database.• Coordinate walk-throughs for clients.

• Maintain and develop good relationship with customers through personal contact or meetings or via telephone etc.• Must act as a bridge between the company and its current market and future markets.• Promotions. • Negotiations regarding variations in prices, delivery and customer specifications to their managers.• Help management in forthcoming products and discuss on special promotions. • Provide accurate feedback on future buying trends to their respective employers.• Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.• Estimate or quote prices, credit or contract terms, warranties, and delivery dates.• Work closely with local brokers/manufacturers on developing new business and promoting manufacturers’ product lines.• Develop new markets and accounts by utilizing the current relationships and building new relationships in the food service channel.