Hamza Daou Email and Phone Number

I was handling the operation of 4 different concepts.• Fatteh W Snobar ( Lebanese Concept) 10 Branches• Dar Mubarak ( seafood & Gulf Concept) 4 Branches• Tasty Toast ( American Fast Concept) 5 Branches & 5 Cloud Kitchens• Maru ( Italian & Japanese Concept) 1 BranchDuties & Responsibilities:• Translate strategy into actionable steps for growth, implementing organization’wide goal setting, performance management, and annual operations planning• Ensure effective recruiting, onboarding, professional development, performance management, and retention• Ensure compliance with• Collaborate with CEO in setting and driving organizational vision, operations strategy, and hiring levels national and local business regulations, and take appropriate action when necessary• Monitor performance with tracking software and take corrective measures when necessary, and prepare detailed updates and forecasts• Design, plan and implement business strategies, plans and procedures

handling 2 different concepts (Italian cuisine and oriental cuisine) in response to market demand• successfully pivoted from dual cuisine concepts (Italian and Oriental) to focus solely on the Italian Cuisine under the Gusto Brand> through extensive market research and strategic planning.• Implemented a customized strategy the resonated with customers. this resulted in a remarkable 23% net profit within just three months of implementation, significantly exceeding initial expectations.

Pleasing customers by providing a pleasant dining experience• Accomplishes restaurant human resources objectives by recruiting, selecting, training, assigning, coaching, etc.• Meets restaurant financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action

Manage a team of catering staff for successful execution of catering events• Explore business opportunities to obtain new orders• Handling the executives’ dinner• Work consistently with catering department on operation and execution of events• Ensured the prompt payment of remittances to all dependents• Maintain and review the monthly P&L statement of the company• Follow the standard service as required from Aramco management.