 Manage various IT projects for a wide range of medium to large-scale companies and corporations Complete contracts in a wide variety of IT-related services such as hardware and software installation, maintenance, repair, and updates Performed OS migrations, custom Imaging, use of SCCM as well as Autopilot through MS Azure, Endpoint, and Service Now Provide deskside support for employees and users, both in-person and through remote-assistance

➢ Vital contributor in the pharmacy management team that saw a 30% increase in business size in the time I was with the company➢ Responsible for regular aggregate reporting and data analysis for pharmacy performance, marketing strategies, and finance departments➢ Managed drug supply chain for pharmacy remote dispensing locations, and inventory management for the central pharmacy. Processed and arranged for distribution of prescriptions➢ Conducted weekly meetings with the Marketing and Business Development departments, representing the pharmacy, with a focus on current and potential clients, and performance analysis of existing MedCenter pharmacies ➢ Represented the company as an ambassador at meetings with clients, and public events with customers.➢ Provided weekly updates of pharmacy performance to clientele, as well as other relevant departments within the company.

➢ A key team member contributing towards building award-winning vehicles such as the Chevrolet Camaro, Impala, Cadillac XTS, and Chevrolet Silverado/Sierra trucks➢ Effectively employed the lean manufacturing system to aid in the designing of SOS procedures, JES writeups, and systems to continuously improve.➢ Used the JIT (Job Instruction Training) protocol to train new employees on the job, while emphasizing safety, standardized work, and workplace organization➢ Participated in monthly team meetings to convey any safety or quality concerns to group leaders and higher management, in order to ensure DRR targets were met, Quality was improved, and waste reduced.

 Handling incoming calls and inquiries from OnStar customers in regards to their accounts, and assisting them in resolving any issues or concerns Aiding customer in emergency situations such as roadside assistance, vehicle diagnostics, and contacting authorities and/or emergency services Working with other departments both within the building as well as other OnStar Command Center locations to assist customers and OnStar representatives Consistently met or exceeded monthly company performance targets throughout the time spent with the company.

 Scheduling meetings with patients, along with equipment and notes preparation Organizing and updating patient study folders and regulatory binders, as well as data entry into eCRFs Patient visitations, screening procedures and inclusion/exclusion criteria testing Interacting with and providing information to patients and visitors Collection, processing, and shipment of biological samples, along with the conducting snap surveys and checking for BP and vital signs.

 Advanced through positions to become assistant store manager in under a year Consistently increased store sales by approximately 15% on a monthly basis  Conducted store operations as well as managing staff and distributing tasks Responsible for training new employees and current staff on new processes and promotions Ordering and maintenance of inventory, processing payments and in-store advertising  Conducting surveys and speaking with existing customers to ensure customer satisfaction

 Responsible for Collection and Processing of Household surveys during the 2011 Census period  Ensured quality, confidentiality, and completion of all forms, as well as follow up with citizens from whom additional information was needed Specialized in certain demographics of the population to carry out phone interviews with citizens who needed to communicate in alternate languages

 Transfer data from electronic Case Report Forms to company Database Compile, sort and verify the accuracy of data before it is entered Compare data with source documents, or re-enter data in verification format to detect errors Store completed documents in appropriate locations, and maintain logs of activities and completed work