Technical Support Engineer at Smart Matrix LLC with a solid background in IT support, troubleshooting, and customer service. Passionate about ensuring smooth operations, I specialize in diagnosing and resolving technical issues, maintaining system and network integrity, and assisting clients with a wide range of technical concerns. I strive to deliver effective solutions and maintain optimal system performance for our clients.At Smart Matrix LLC, I handle diverse responsibilities, including:System and Network Troubleshooting: Efficiently diagnosing and resolving network and connectivity issues to ensure uninterrupted services.Technical Support & Customer Service: Providing prompt and professional support to clients, helping them resolve issues and optimize their technology usage.System Maintenance: Managing updates, monitoring for potential issues, and proactively improving system functionality.

Gained hands-on experience building and maintaining websites and web applications using HTML, CSS, JavaScript, and php. Collaborated with designers to implement responsive and user-friendly interfaces, troubleshot and debugged website issues, and developed strong problem-solving skills.Skills used:- HTML, CSS, JavaScript- php- Git- Problem-solving and debugging- Team collaboration and communication