Experience in managing hotel operations, including overseeing staff, coordinating departments, and ensuring smooth functioning of the propertyResponsible for the overall auditing and administration function of night team, maintaining quality standards and ensuring compliance with industry regulations and protocols.Managing hotel revenue streams and generating reports for management, offering valuable insights into daily hotel operations.Maintaining clear and effective communication… Show more Experience in managing hotel operations, including overseeing staff, coordinating departments, and ensuring smooth functioning of the propertyResponsible for the overall auditing and administration function of night team, maintaining quality standards and ensuring compliance with industry regulations and protocols.Managing hotel revenue streams and generating reports for management, offering valuable insights into daily hotel operations.Maintaining clear and effective communication with other departments to ensure seamless operations and continuity of service throughout the hotelMonitoring hospitality industry trends, market dynamics and customer preferences to stay competitive and adapt to changing demands. Show less

• More than one and a half year experience in customer service and retail• Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.• Trained new employees and maintained up-to-date knowledge of store polices.• Performed cashier duties, helped in bank reconciliation.• Managed store accounts, ordering and invoicing.

Support clients to participate in age-appropriate activities and tasks including employment, in-home support, and community access. Support clients to access activities and outings in the community. Provide direct care assistance to each client in accordance with their service plan and as directed.Provide 1:1 or small group training and support in response to individual client needs. Ensure completion of appropriate documentation. Relevant information on support provided is to… Show more Support clients to participate in age-appropriate activities and tasks including employment, in-home support, and community access. Support clients to access activities and outings in the community. Provide direct care assistance to each client in accordance with their service plan and as directed.Provide 1:1 or small group training and support in response to individual client needs. Ensure completion of appropriate documentation. Relevant information on support provided is to be recorded in client notes and communication book as required. Done Level II First Aid and CPR Training. Show less

Supporting the senior management and operations teamCollaborating with operation and sales teams to work on various projectsPerforming reconciliations of accountsProcessing payments and invoices accurately and within expected time periods (MYOB)Verifying daily sales and accounts, making corrections where appropriatePreparing profit and loss accounts sheetsWorking remotely for other sites outside Sydney

Managing Operations of Pakistan's Largest Multiplex. Providing customer service and managing staff of 100 plus people. Also worked on some marketing techniques (Social media & Print media) to increase revenue for company. Developing and also implementing operational policies and procedures. Assisting HR with recruiting when necessary. Identifying and addressing problems and opportunities for the company. Build alliances and partnerships with other organizations for customer growth and extra… Show more Managing Operations of Pakistan's Largest Multiplex. Providing customer service and managing staff of 100 plus people. Also worked on some marketing techniques (Social media & Print media) to increase revenue for company. Developing and also implementing operational policies and procedures. Assisting HR with recruiting when necessary. Identifying and addressing problems and opportunities for the company. Build alliances and partnerships with other organizations for customer growth and extra revenue. Show less

Supply and Growth Department:Appointed as Team Lead of 10 people to conduct project ‘Overhaul’, which resulted in an increase in the percentage of captains driving on the road. Managed the fleet operations and captains’ supply and worked on the quality of rides. Also Developed a Sales Pitch for new captains and increase captains’ growth by 10-15 percent. Designed campaign for Careem Tezz (Rickshaw) resulting into 300+ new registrations in 10 days.

Operations Department:Worked on transportation models, gained exposure to fleet management and developed an operations manual which increased the efficiency of the department. Coordinated in creating a logistical model for route optimization and profit maximization.

Spent three weeks in the summer of 2016 at a primary school in Lahore and interacted with third, fourth and fifth grade students taught them mathematics and helping them enhance their social and creative skills through game based learning.