• Customized and optimized pre-trained models for specific tasks using Python, enhancing accuracy and efficiency through techniques like transfer learning and hyperparameter tuning.• Developed and deployed AI-driven solutions using Python to address complex challenges, leveraging large datasets and delivering measurable improvements in performance and accuracy.• Worked closely with software engineers, data scientists, and product managers to ensure seamless integration and implementation of fine-tuned LLMs into production systems, aligning technical solutions with business objectives.

•Responsible for greeting and assisting customers with recommendations, encouraging additional purchases, along with maintaining the store's visual appeal.•Processing transactions and resolving inquiries to create a welcoming atmosphere and build customer loyalty.•Assisted in training 6 members of the Macy’s team and worked with the managers to create a team schedule and calendar to organize days.

•Managing transactions and delivery logistics, ensuring a seamless experience.•Courteous and attentive approach leaving a positive impression on customers.•Utilizing basic understanding of Spanish to communicate with Spanish-speaking customers and multilingual cooks