Hamza P. Email & Phone Number

London Area, United Kingdom

Full Project Lifecycle Management: Led projects from initiation to delivery, overseeing all aspects including planning, scoping, scheduling, budgeting, resourcing, communications, and risk management.Objective and Milestone Definition: Defined project objectives, validated Statements of Work (SOW), and set milestones in alignment with customer requirements.Stakeholder Communication: Maintained regular written communications to update stakeholders on project progress and initiatives.Coordination and Collaboration: Coordinated project activities with vendors, internal teams, and third-party partners to ensure seamless execution.Change Management: Identified and documented changes to project scope and budget, ensuring effective change management control.Risk Management: Managed risks by identifying, monitoring, and taking corrective and mitigative actions in collaboration with stakeholders.Process Improvement: Provided feedback and suggestions to continually enhance project management frameworks.

Punjab, Pakistan

Team Management: Directed a 30-member team spanning FTTH Deployment, Complaint Resolution, Coordinators, Help Desk L2, Retention, Recovery, and Logistic Inventory.Project Management Expertise: Implemented comprehensive Project Management Approaches & Methodologies encompassing Resource, Schedule, Risk, Vendor, Stakeholder, Inventory, and Communication Management.Departmental Accountability: Held accountable for StormFiber's ODN-Access Department, ensuring seamless delivery of Internet, Voice, and IP-TV services to both corporate and consumer clientele.Operational Oversight: Managed critical aspects including Customer Link Installation, Complaint Resolution within TAT Policy, Site Survey, Device Dismantling/Recovery, Client Retention, Service Change Process, and Inventory Management.Achievements: Successfully facilitated the provision of Cybernet StormFiber Internet & IP-TV services to over 6000 residential customers via FTTH medium during tenure with Cyber Internet Services Pakistan.Projects & Achievements:Spearheaded the expansion of Cybernet StormFiber services in Sargodha Punjab Region to 6000+ residential customers through the advanced FTTH medium, contributing significantly to company growth and customer satisfaction.

Dubai, United Arab Emirates

Etisalat Emirates Telecom UAE: Successfully managed customer projects and global missions utilizing advanced Project Management approaches, ensuring efficiency and excellence.Client Relationship Building: Cultivated enduring relationships and strategic partnerships through exceptional client service, serving as the primary point of contact for client communications.Notable Achievements:Led and completed VVIP Overseas Projects for Dubai & Abu Dhabi Crown Prince during their missions, including projects for the Ministry of Foreign Affairs (MOFA) and UAE Army in Yemen and Libya war zones.Spearheaded Oil Field Offshore & Onshore Projects for major UAE-based oil companies, ensuring seamless operations and project success.Project Execution:Participated in Physical Site Surveys, Site Civil Work, RF & VSAT Assembly Deployment, Cisco Access Points & Cisco Switches Deployment, among other tasks.Assisted in setting project schedules, milestones, and timelines, ensuring timely delivery of project objectives.Collaborated with stakeholders to identify and define project requirements and scope.Risk Management & Quality Control:Conducted thorough Risk Management Probability and Impact analyses to evaluate project risks, ensuring proactive risk mitigation strategies.Implemented Quality Control approaches to assess the quality of Civil Work, Technical Installations, and service delivery before customer handover.Projects & Achievements:Managed projects in Yemen and Africa war zones with UAE Military and Airforce, respectively.Led ADNOC Offshore Site Projects and MOFA Site Projects, ensuring adherence to stringent project standards.Successfully executed VVIP Yachts Projects and provided Internet & IP-TV services over Satellite Medium for prestigious missions involving Dubai & Abu Dhabi Presidents and Crown Princes.

Dubai, United Arab Emirates

Delivered Internet and IP-TV services over satellite medium for client Etisalat Emirates telecom for prestigious missions involving the Presidents and Crown Prince of Dubai and Abu Dhabi.Managed projects and missions for UAE government officials in collaboration with the UAE Military and Airforce.Led ADNOC Offshore Site Projects and MOFA Site Projects, ensuring adherence to stringent project standards and timelines.Successfully executed VVIP Yachts Projects, providing high-level services to prominent dignitaries.

Lahore, Punjab, Pakistan

Orchestrated end-to-end deployment, testing, and configuration of RF Point-to-Point & Point-to-Multi-Point equipment, WiMAX infrastructure, VSAT systems, and Cisco/Maipu network devices.Spearheaded IOS upgrades across Cisco routers and switches, ensuring enhanced functionality and security compliance.Directed the setup of data center infrastructure for all Points of Presence (PoPs), optimizing resource allocation and scalability.Conducted comprehensive coverage surveys, employing LOS, RSSI, and SNR metrics for signal strength assessment, laying the groundwork for robust network connectivity.Managed link budgeting processes and authored standardized operating procedures, streamlining network operations and enhancing efficiency.Supervised network monitoring activities using NMS tools, ensuring seamless device functionality and achieving maximum uptime.Efficiently handled trouble ticket management and resolution procedures utilizing Siebel and OTRS platforms, swiftly addressing issues to maintain uninterrupted service delivery.Collaborated with cross-functional teams to document network design proposals, fostering clear communication and alignment of project objectives.Led site surveys, feasibility assessments, and optimization initiatives, leveraging project management methodologies to ensure timely and cost-effective project execution.

Sargodha District, Punjab, Pakistan

Installed, modified, upgraded, and troubleshooted network-related issues, including routers, switches, PCs, laptops, printers, and other network devices.Provided hands-on assistance to users, offering support for PC, laptop, printer, and network-related problems, ensuring minimal downtime and optimal performance.Implemented and troubleshooted TCP/IP protocol configurations, resolving connectivity issues and optimizing network performance.Maintained accurate records and files pertaining to IT assets, network performance, and problems, ensuring compliance with organizational standards and regulatory requirements.Conducted local area and wide area network troubleshooting, diagnosing and resolving connectivity issues to minimize disruptions and ensure uninterrupted service.Managed computer hardware installation and administration tasks, ensuring the efficient operation of IT infrastructure and minimizing downtime.Acted as a liaison with vendors and service providers, coordinating efforts for the rectification and resolution of technical issues, ensuring timely and effective solutions.Provided comprehensive technical support functions, including initial troubleshooting and escalation to vendors/service providers as necessary, ensuring prompt resolution of technical issues.

Bachelors, Telecommunications Engineering

Hssc, Pre-Engineering, 65%

Secondary School Certificate, Ssc, Science