Hamza Rehan Email & Phone Number

Greater St. John'S Metropolitan Area

Conception Bay South, Newfoundland And Labrador, Canada

• Operated a variety of equipment including a riffle splitter, roll crusher, pulverizer, and mini mill to safely prepare pyrophyllite samples for analysis and testing.• Reviewed NIR sorter drawings and assisted engineering teams in creating site layout plans.• Analyzed elemental composition using XRF, ensuring precise identification of chemical elements for quality control and material verification.• Worked with the supervisor to develop modifications for the mill and plans for site expansion.• Conducted XRD analysis to examine crystal structures and phase compositions; prepared specimens, obtained diffraction patterns, and identified various mineral compositions.• Used LIMS and Excel skills for efficient data management and analysis, ensuring accurate tracking and reporting of experimental data.

Greater St. John'S Metropolitan Area

• Guided customer care agents in scheduling service calls, arranging dealer appointments for satellite and receiver installations, and assisting with receiver activation for business clients.• Trained new employees in STMS (Service Ticket Management System) and Salesforce.• Worked with management to develop strategies to improve customer satisfaction and meet service-level agreements.• Used customer loyalty scores to reward clients, enhancing satisfaction and retention.• Upgraded customer packages and subscriptions, boosting revenue and service quality.

Karachi Division, Sindh, Pakistan

• Conducted in‑depth analysis and modeling to identify opportunities for improving efficiency, reducing costs, and enhancing product quality.• Utilized thermodynamic modeling on Aspen HYSYS to predict the behavior of edible oils under different operating conditions and optimized the bleaching process to achieve a 2 % reduction in chemical usage while maintaining product quality.• Performed unit operation simulations, optimizing operating parameters such as temperature profiles, residence time, and vacuum levels for the deodorization process. • Developed and tested control strategies for the dewaxing process, ensuring stable operation and minimizing product losses through improvedprocess control.• Conducted process modeling and simulation using Aspen HYSYS to optimize bleaching systems, identifying areas for improvement in temperature, pH levels, and bleaching agent dosage.• Collaborated with operations teams to implement changes in the actual systems, including adjusting equipment settings and updating standardoperating procedures.• Skills: Chemical Handling · Aspen HYSYS · Multi‑Unit Operations · Process Simulation · Problem Solving

Process/Control Engineering Technology, Chemical Engineering

Process Engineering