Hamza Rehan Email & Phone Number

Greater St. John's Metropolitan Area

Conception Bay South, Newfoundland And Labrador, Canada

• Operated a variety of equipment including a riffle splitter, roll crusher, pulverizer, and mini mill to safely prepare pyrophyllite samples for analysis and testing.
• Reviewed NIR sorter drawings and assisted engineering teams in creating site layout plans.
• Analyzed elemental composition using XRF, ensuring precise identification of chemical elements for quality control and material verification.
• Worked with the supervisor to develop modifications for the mill and plans for site expansion.
• Conducted XRD analysis to examine crystal structures and phase compositions; prepared specimens, obtained diffraction patterns, and identified various mineral compositions.
• Used LIMS and Excel skills for efficient data management and analysis, ensuring accurate tracking and reporting of experimental data.

Greater St. John's Metropolitan Area

• Guided customer care agents in scheduling service calls, arranging dealer appointments for satellite and receiver installations, and assisting with receiver activation for business clients.
• Trained new employees in STMS (Service Ticket Management System) and Salesforce.
• Worked with management to develop strategies to improve customer satisfaction and meet service-level agreements.
• Used customer loyalty scores to reward clients, enhancing satisfaction and retention.
• Upgraded customer packages and subscriptions, boosting revenue and service quality.

Karachi Division, Sindh, Pakistan

• Conducted in‑depth analysis and modeling to identify opportunities for improving efficiency, reducing costs, and enhancing product quality.
• Utilized thermodynamic modeling on Aspen HYSYS to predict the behavior of edible oils under different operating conditions and optimized the bleaching process to achieve a 2 % reduction in chemical usage while.
• Performed unit operation simulations, optimizing operating parameters such as temperature profiles, residence time, and vacuum levels for the deodorization process.
• Developed and tested control strategies for the dewaxing process, ensuring stable operation and minimizing product losses through improvedprocess control.
• Conducted process modeling and simulation using Aspen HYSYS to optimize bleaching systems, identifying areas for improvement in temperature, pH levels, and bleaching agent dosage.
• Collaborated with operations teams to implement changes in the actual systems, including adjusting equipment settings and updating standardoperating procedures.

Process/Control Engineering Technology, Chemical Engineering

Process Engineering