My job role includes both Pre- and Post-Litigation efforts on Collections of the accounts.• Pre-Litigation Efforts:Try and reach out to the debtor for amicable solution of the outstanding balance under strict compliance of the FDCPA. Making them aware of all possible escalations. This includes both calling and over the email communication.• Furnishing Accounts for Litigation:Thoroughly review accounts to add to our inventory with extensive Skip Tracing. Figuring out their financial capacity to pay the alleged outstanding by reviewing their Assets & Credit Reports and then carefully preparing an enforcement plan.• Client Correspondence:Responding to client’s queries and client’s concerns regarding the existing or future cases.• Attorney Communication:Communication with our in-house and partner attorneys in a timely and efficient manner.• Calendaring:Maintenance and updating of the Legal Calendar, keeping all the concerned parties in loop.• Managing Daily Work in Progress list:Management and rescheduling of the accounts present in the to-do list.• Preparation of Legal Documentation:o Assignment of Judgmento Substitution of Attorneyo Memorandum of Costso Writ of Executiono Renewal Packageo Subpoenas

Worked on Emirates National Bank of Dubai and Abu Dhabi Commercial Bank portfolios including fresh write-offs, vintage, skips, and non-skips account for recovery.

Successfully recovered bad debts for several banks of the GCC including National Bank of Kuwait, FAB, RAK Bank, ADCB, Mashreq Bank, National Bank of Abu Dhabi and UBL. Establishing repayment schedules based on customers' financial situations. Recognizing delinquent accounts of customers and notifying them via E-mail and telephone, to solicit payment. Assisting the company to take legal action against debtors by providing necessary information.

Increased sales, promoted loyalty, and catalyzed retention by providing best services. Retained effective team relationships with all support departments. Organized status reports, including activity, closings, and adherence to goals for weekly sales meetings. Kept accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow up activities within assigned territory.