• Directed country operations overseeing required resources, budgets, order executions and business strategies.• Maintained key accounts of corporate clients.• Established business plans by restructuring operating procedures, developing annual goals & implementing quality services.• Trained & resourced field operations to ensure compliance with the established SOPs.• Enhanced business growth by strategizing competitive market services, procuring cost effective resources & demonstrating solutions to corporate entities.

• Coordinated and supervised all western operations.• Lead the growth of newly established branches by provision of technical & operational support, resources, assigned budgets & staff.• Ensured compliance of management and employees' understanding of business needs to progress towards achieving monthly goals.• Oversaw project executions in the assigned regions. • Developed the standard operating procedures with management to enhance efficiency of services under lower operating costs.• Served the research and development (RnD) department in order to produce cost efficient company assets.• Facilitated the development of efficient and competitive customer services.• Ensured performance of regional teams align with the developed operating procedures and company vision.• Assisted the overall auditing of monthly expenses & inventory.• Lead the presentation of company products and services to corporate clients.

• Grasped the knowledge and implementation of IOT.• Timely executed WASL integrations according to SOP.• Attended complaints and inquiries for proficient customer services,• Maintained, updated & organized work orders, budgets & inventory in ERP (Odoo).• Participated in server UI improvement by utilizing the features of Front-End Server in order to produce an easy to use, smooth, functional and resourceful operational and user end-portal.• Volunteered in asset management by creating a database sheet for daily inventory flow, asset status and control of R&D equipment.

Developed negotiation skills and learnt the attributes of efficient product marketing service.