Managed daily warehouse operations, ensuring efficient and accurate processing of inbound and outbound shipments.Supervised inventory management, including receiving, storing, and shipping products, while maintaining optimal stock levels.Coordinated with suppliers, carriers, and customers to ensure timely and cost-effective transportation and delivery of goods.Organized and optimized warehouse layout for maximum efficiency, reducing travel time and improving workflow.Led a team of 20+ warehouse staff, including hiring, training, scheduling, and performance management.Set performance goals, monitored progress, and provided feedback and coaching to improve productivity and morale.Integrated new warehouse management systems (WMS) and upgrading existing systems SAP to streamline operations and improve accuracy.Investigated and resolved issues related to damaged goods, inventory discrepancies, and shipping errors.

Processed bi-weekly payroll for employees, ensuring timely and accurate paymentsPreparing schedules for employees, based on which team.Administered employee benefits, handling enrolments and changes.Maintained and updated employee records in ADP, ensuring compliance with company policies and legal requirements.Assisted in recruitment by coordinating interviews, posting job ads, and performing background checks.Provided support in the development and communication of HR policies and procedures.

Accounts Payable:Processing Invoices: Receiving, reviewing, and processing invoices from vendors and suppliers.Payment Processing: Preparing and processing payments, including checks, electronic transfers, and credit card transactions.Vendor Communication: Communicating with vendors regarding payment status and resolving any discrepancies.Accounts Receivable:Invoice Generation: Preparing and sending invoices to customers for goods and services provided.Payment Collection: Tracking and recording incoming payments from customers.Aging Reports: Preparing accounts receivable aging reports to track outstanding balances and follow up on overdue accounts.Expense Reporting:Expense Tracking: Reviewing and processing employee expense reports for reimbursement.Expense Allocation: Allocating expenses to appropriate accounts and departments.Communication and Collaboration:Team Collaboration: Working closely with other members of the accounting team and other departments to ensure smooth financial operations.Customer Interaction: Interacting with customers to address billing inquiries and resolve issues.

Monitored and supervised online and in-person examinations for up to 50 candidates per session, ensuring adherence to strict testing protocols.Provided technical support during exams, resolving issues related to computer hardware, software, and network connectivity to minimize disruptions.Verified candidate identities through secure login procedures and ID checks, maintaining the integrity and security of the examination process.Documented and reported any incidents of misconduct or technical problems, ensuring detailed records for review by exam administrators.Configured and maintained proctoring software and equipment, ensuring all systems were fully operational before each exam session.Assisted candidates with technical and procedural questions, providing clear guidance to ensure a smooth testing experience.Collaborated with exam administrators and IT teams to improve exam processes

Managed day-to-day operations of the store, ensuring smooth functioning and adherence to company policies and procedures.Liaised with vendors and suppliers, managing orders, deliveries, and inventory to maintain optimal stock levels.Prepared and managed staff schedules, ensuring adequate coverage during peak hours and special events.Ensured compliance with company policies, health and safety regulations, and local laws, conducting regular audits and training sessions.Maintained accurate financial records, including accounts payable and receivable, payroll, and general ledger entries.Monitored and recorded store expenses, ensuring proper categorization and adherence to budgetary constraints.Prepared and processed invoices, managed billing cycles, and followed up on outstanding payments to ensure timely collection.Dealing with Human Resource Department from head office, Union and healthcare departmentOpening Requisition for the vacancies of the store, Interviewing, Hiring and Termination

Reconcile Accounts Receivable accounts including investigating customer claims, issuing, and applying credits, and performing collectionsOversaw cash handling procedures, including daily cash reconciliation, bank deposits, and monitoring cash flow.

Part of a team that shares a responsibility to provide great customer serviceManage and keep the store clean and follow safety proceduresInteracting with hundreds of customers from different backgrounds dailyResponsible for opening the store, closing the store, settle tillsOperating the Point of Sale accurately and proficientlyClosing the store, settle tills, close day with minimum supervision and was given this responsibility within a month of joining the storeDid data entry for all the stock that came to the store while I was working. Sometimes addressedshrinkage and stock issuesEnsured all corporate and local regulations and procedures are met and complied with. This includedfollowing security procedures and made sure other people followed the sameTowards the later stages of my job, I was given the responsibility to hire new employees and train them