Hamza Mansour Email & Phone Number

Kingston, On, Ca

Canada

- Consistently surpassing more than double the required daily volume target by proactively engaging with clients, providing exceptional live client support in a dynamic environment about the stock market and the financial aspects of trading and Wealthsimple. - Simplifying intricate financial concepts, translating investment strategies, personal finance, cryptocurrency, and stock trading intricacies into accessible information for clients, ensuring comprehensive understanding.- Collaborating with the back-office team to monitor, facilitate, and improve operational processes, contributing to the delivery of exceptional service and ensuring seamless client experiences.

Canada

- Leading weekly tutorials for University courses, providing students with opportunities and feedback to review course material- Assessing individual assignments, group assignments and projects and providing feedback for students to improve- Conducting weekly office hours for students’ consultation regarding any questions about the course material and structure* Courses I am/was a Teaching Assistant for:-Innovate 3Z03: contribute to the evaluation of preventive engineering and environmental initiatives across various industries. The course offers a hands-on approach, encompassing visits to eight distinct industries/sites. Participants gain insights into the intricacies of design, implementations, challenges, and opportunities related to environmental controls, sustainable design, and progressive engineering practices.- Commerce 3GR0: This course offers development tools and learning experiences that facilitate students’ success during the Commerce program and beyond throughout their careers. This course provides students with the foundation to meaningfully engage communities and stakeholders of different types. This is a critical outlook and set of skills that are foundational for a successfully, well-rounded commerce graduate. - Innovate 2X03: Introduction to lean methodologies of building a successful start-up business, including market validation, analysing market potential for start-up ideas, establishing a business model.- Sustain 2GS3: Interdisciplinary course explores global sustainability with experts' insights- Sustain 2IS3: Intersectionality and Sustainable Development. Explores complex dimensions of sustainability through a lens of intersectionality — how our individual identities shape our life experiences — with a focus on environmental injustices.- Sustain 1S03: An introduction to sustainability from an interdisciplinary perspective which examines the historical and societal lenses through which sustainability is viewed.

Canada

- Formulated and executed targeted growth marketing strategies to drive substantial revenue growth for the business.- Managed social media platforms such as TikTok and Instagram by posting daily advertisements for the marketing campaigns.- Conducted comprehensive analysis of customer acquisition and retention methods, extensively researched competitors, and engaged in customer feedback conversations to derive strategic insights and formulate an informed strategy

Canada

- Generated over 400 new customer sign-ups through persuasive presentations, achieving top sales performance among university students from all Canadian universities in Week 2 of the campaign.- Formed strategic partnerships with private businesses and campus partners, organizing impactful events to enhance brand recognition and drive successful lead-generation efforts.- Collaborated with product and engineering teams, delivering feedback and insights to drive innovation and optimize solutions.

– Head of Admins for the Facebook group: Clash Royale-Egypt.- Helped grow the group to reach 100,000 members, starting from 2,200 members, through effective community management and engagement strategies. – Managed customer support consistently for 4 years, and managed to resolve inquiries and issues in a timely and professional manner.

Honours Bachelor Of Commerce, Business/Commerce, General

International General Certificate Of Secondary Education (Igcse), High School/Secondary Diplomas And Certificates, 90%+

Interdisciplinary Minor In Sustainability