Generate quotations and Pro-forma Invoices for UAE and international clients, utilizing SAP for DN preparation post-packing.Create Purchase Orders based on Sales Forecast, coordinating with the warehouse for timely delivery.Liaise with sales team for daily requirements, ensuring Target Vs Achievement tracking.Follow up on LPOs and essential customer data promptly.Maintain organized filing system for official documents and generate reports from SAP for staff purchase orders and… Show more Generate quotations and Pro-forma Invoices for UAE and international clients, utilizing SAP for DN preparation post-packing.Create Purchase Orders based on Sales Forecast, coordinating with the warehouse for timely delivery.Liaise with sales team for daily requirements, ensuring Target Vs Achievement tracking.Follow up on LPOs and essential customer data promptly.Maintain organized filing system for official documents and generate reports from SAP for staff purchase orders and delivery notes. Show less

Provided support via phone, email, and web portal for prompt issue resolution.Efficiently directed issues to appropriate teams, ensuring accurate problem-solving.Initial point of contact for STC service support inquiries.Recorded precise incident details for thorough documentation.Actively listened to and guided customers, managing difficult situations professionally.Conducted primary investigations and followed up on escalated issues promptly

Receive and manage customer calls, addressing inquiries and resolving complaints.Mentor teammates to enhance service quality and facilitate continuous learning.Drive sales to enhance overall service quality for the company.Communicate effectively with customers to ensure a positive service experience

Manage and track grocery product inventory, recording information and addressing shortages promptly.Conduct daily cycle counts to ensure accurate records, updating the accounting system with new receipts and issues.Perform monthly physical inventory counts to maintain precision in inventory records

Assist customers in product selection, driving sales through engagement, suggestive selling, and product knowledge.Greet and receive customers warmly, responding to inquiries and directing them to relevant sections.Provide exceptional customer service, document sales through customer profile records, and manage financial transactions.Process payments, alert management to security concerns, and assist with inventory, including receiving and stocking merchandise.Keep clientele… Show more Assist customers in product selection, driving sales through engagement, suggestive selling, and product knowledge.Greet and receive customers warmly, responding to inquiries and directing them to relevant sections.Provide exceptional customer service, document sales through customer profile records, and manage financial transactions.Process payments, alert management to security concerns, and assist with inventory, including receiving and stocking merchandise.Keep clientele informed about preferred customer sales and upcoming merchandise. Show less