Hamza Qaiser Email & Phone Number

Ontario, Canada

Ontario, Canada

• Managed organizational design initiatives, resulting in optimized structures and roles that significantly boosted operational efficiency and ROI.
• Led organizational change management efforts, devising comprehensive strategies and implementation plans that successfully navigated complex impacts and ensured smooth adoption, exceeding deployment targets.
• Provided expert business consulting, leveraging deep industry knowledge to develop tailored organizational development solutions, driving continuous improvement and innovation.
• Established and maintained a repository of organizational development initiatives and tools, enhancing efficiency and building organizational design and change management capabilities across the division.
• Drove data-driven decision-making processes, utilizing metrics and technology to identify opportunities for enhancing organizational design and change capability, leading to measurable improvements.
• Fostered strong partnerships with HR Business Partnering teams, regional and global COEs, and external vendors/consultants, ensuring seamless collaboration and alignment on change management and organizational design.

Ontario, Canada

• Managed end-to-end store operations of 7 different locations across Ontario, creating a culture of continuous training and development to boost employee productivity and customer delivery.
• Developed SOP’s to improve lost shipments and reduce churn by 30% in 1 year.
• Blend HR experience with hands-on business operations in the field to better understand and appreciate the day-to-day challenges and demands faced by business leaders.

Fornebu, Norway & Ontario, Canada

• Provided strategic HR guidance on employee relations, recruitment, talent management, succession planning, and performance management for multiple global business units.
• Recommended organizational design changes to increase employee engagement scores by 15%.
• Created and delivered innovative leadership development and performance management curriculum to 100% of executives and middle management to improve communication & transparency.
• Partnered with 5 labor unions to ensure a smooth relationship between management and union representatives to facilitate effective implementation of the HR agenda.
• Project managed the launch of 7 new international locations by developing delivery & communications plans, managing external vendors, and meeting aggressive deadlines.
• Collaborated with the recruiting team to hire new leaders. Participated in panel interviews, designed compensation packages, negotiated offer terms, and coached hiring managers on candidate selection.

• Created a market competitive system for talent attraction, retention, and motivation resulting in a 7% reduction in turnover year-over-year.
• Built a total rewards toolkit to educate and equip leaders to make better talent decisions resulting in employee engagement scores increasing from 75% to 88%.
• Improved critical talent retention by 20% by designing, evaluating, and modifying compensation & benefits policies.
• Designed and implemented a job architecture & evaluation framework to create clear career paths for employees.
• Developed & implemented an employee share program aligned with global policy and exceeded enrollment goal by 30% through extensive internal employee benefits promotions.

• Designed a learning organization framework with coaching programs, classroom training, action learning, and e-learning initiatives.
• Managed a global e-learning solution resulting in 50% external training cost reduction and 80% decrease in time required to manage course logistics.
• Analyzed talent review meeting outcomes and provided customized development solutions for top talent. Specific focus on the executive layer and organizational experts.

• Advised management on all aspects of human resources, including employee engagement, talent planning, policy implementation, change management, and KPI development.
• Created functional assessment centers to hire all levels of call centre staff.
• Assisted management to achieve business results while transitioning from a cost to a revenue center.

• Implemented a full spectrum of HR operations, systems, and processes while standardizing HR philosophy, vision, values, and leadership expectations.
• Revamped HR processes and controls database resulting in improved employee experience

• Improved business processes with a ‘lean six-sigma’ approach.
• Created a project management approach for the enhancement of CRM and other systems. Ensured proper functioning of systems & escalation to IT for troubleshooting through the IT ticketing system.

• Achieved business, revenue and target for the Consumer Banking business and implemented local and global standards for the segment and solicit fresh customers as per agreed Bank's sales policy, strategy and targets.
• Provided financial services, including new account management, bank’s liability portfolio management & investment handling.

Mba, Marketing

Acces Employment - Hr Connections Bridging Program, Human Resources

The program was facilitated by ACCES Employment and Sheridan College, ON Canada Course Includes : Employment Law, Canadian Workplace.