Hannah G. Email & Phone Number

Melbourne, Australia

• Customer service – front desk support and involvement in the Process Improvement, Customer first improvement program• Library routines – shelving, perfect ordering, issuing and returning items, basic reference enquiries• Accessioning – acquisition and purchase of periodicals and fiction/non-fiction monographs• Cataloguing – MarcEdit, Libraries Australia, Copy Cataloguing and editing• Negotiating and liaising with suppliers to renew and subscribe to periodicals• Presenting events – booktalks, storytimes, internet assist• Planning and running events for Adult Learner’s week – Folded BookArt• Technical troubleshooting including: printer, photocopier, VMWare, Windows, Gmail, Hotmail and Yahoo, reprofiling of public computers• Prioritising workflows and dealing with the demands of End of Financial Year pressures• Logistics team – developing drafts and plans for Balwyn library’s redevelopment, building shelves and moving collections, assisting with future planning• Office skills – meeting chair and secretary (rotating roster), supervision of shelving staff

Adelaide, Australia

• Working with State Heritage material and Archives including maintenance and care• Customer service; assisting with item retrieval and queries• Care of newspaper section for archival purposes• Supervision of staff as “Duty Officer”• Use of computer systems to retrieve information and upload customer requests

Adelaide, Australia

• Laboratory Assistant• Library Assistant (including maternity leave fill-in for librarian)• Preparing chemical solutions and maintaining equipment• Assisting science teachers with explanation of chemical terms and concepts• Organisation and implementation of Occupational Health and Safety Procedures• Arranging and implementing a text book library, including lunch time loans• Coordinating with music staff to implement a Score lending library• Administrative duties• Assisting staff and students with IT problems

Adelaide, Australia

• Cataloguing and correcting library MARC records after data corruption• Update of collections: weeding and processing• Ensuring Australian Standards are current and updated• Customer Service: telephone enquires, stock circulation, data entry• Late item retrieval – calling students to arrange return of items or renewals• Statistics: collecting and collating for reports

Bachelor Of Technology (Forensic & Analytical Chemistry), Forensic, Inorganic And Physical Chemistry

Activities and Societies: CU

Sace

Activities and Societies: Musical theatre, choir, student exchange hosting, homework club, SMG.