Experienced Engineer with a demonstrated history of working in industrial automation, customer service, technical support (onsite/ remote trouble shooting) and plant maintenance. Industry experience including water collection/distribution, heavy industrial size variable frequency drive (VFD) motor control and plastic/ rubber film extrusion. Currently working as Field Application Engineer (FAE) with NDC technologies Inc. specialize in radiation gauge (Gamma, Beta and X-Ray) and infrared gauge applications for film extrusion industry. Work responsibilities includes:1. Equipment commissioning and after sale activities.2. Technical support for customer (remote or onsite) 3. Responsible for maintaining customer accounts with maintenance contracts, scheduling visits and spare parts quotation.4. Promote service/maintenance contract and proactive maintenance ideology to customer.5. Customer orientated local (responsible region) business strategy improvement.