I am a Data Warehouse Engineer with a background in IT (Former IT End User Support, Lead the IT Procurement Team), bringing a unique blend of technical expertise and user-focused insights to every project. Over the past year, I’ve transitioned into Data Engineering, honing my skills in Data Warehouse (DWH) operations, report development, and analytics. I leverage tools such as Azure SQL, Power BI, and Azure Data Factory to design and implement robust data solutions.My passion for… Show more I am a Data Warehouse Engineer with a background in IT (Former IT End User Support, Lead the IT Procurement Team), bringing a unique blend of technical expertise and user-focused insights to every project. Over the past year, I’ve transitioned into Data Engineering, honing my skills in Data Warehouse (DWH) operations, report development, and analytics. I leverage tools such as Azure SQL, Power BI, and Azure Data Factory to design and implement robust data solutions.My passion for continuous improvement drives me to constantly refine my SQL and Python capabilities, especially in query optimization and data engineering best practices. Beyond the technical realm, I strive to maintain open communication and provide effective support to end users, ensuring data insights are both accessible and actionable.Highlights of my journey include automating ETL processes, architecting dimensional models for financial and operational data, and delivering actionable reports to stakeholders. Show less

Lead, IT Procurement & Asset Management Team:Oversaw end-to-end IT procurement processes, including vendor selection, contract negotiation, and budgeting.Ensured compliance with internal policies and external regulations for vendor management, mitigating risk and maintaining audit readiness.Managed full asset lifecycle (acquisition, tracking, and disposal) to optimize investments and reduce overall costs.Implemented process improvements in the IT procurement function… Show more Lead, IT Procurement & Asset Management Team:Oversaw end-to-end IT procurement processes, including vendor selection, contract negotiation, and budgeting.Ensured compliance with internal policies and external regulations for vendor management, mitigating risk and maintaining audit readiness.Managed full asset lifecycle (acquisition, tracking, and disposal) to optimize investments and reduce overall costs.Implemented process improvements in the IT procurement function, streamlining workflows and enhancing team productivity.End User Support:Provided daily technical support to end users, diagnosing and resolving hardware/software issues to ensure minimal downtime and maintain productivity.Maintained and optimized the helpdesk system and related platforms, ensuring smooth operations, continuous improvements, and user-friendly functionality to enhance overall IT service delivery. Show less

Experience in computer networks and computer systems: IP, LAN network, Internet, Domain system.Experience in PC, laptop, mobile devices hardware troubleshootingExperience in Windows OS, Linux, Mac OS, MS Office troubleshootingWorked with Email: Protocols, Email client, ...Worked with Telephone communication System (Analog).Worked with Video conference.Ability to work under pressure, urgent tasksClear speaking voice and logical thinking

Computer network: LAN, InternetUser supportAnalog telephone system